KMJ consistently earns strong praise for their professional, family-run approach, with clients highlighting attentive, proactive communication from team members throughout buying, selling, and even complex or emotionally challenging transactions such as probate sales or situations involving sale setbacks. Reviewers particularly commend the team's local market knowledge, responsiveness, and dedication to guiding clients smoothly to successful outcomes, with only an isolated note regarding the conveyancing stage feeling somewhat lengthy. Overall, feedback reflects a high level of trust and satisfaction, with many clients expressing strong confidence in recommending and returning to the agency for future property needs.
5 Star Review26 Oct 2026
Mrs Terri Daters (buyer)Very happy with KMJ from start to finish. Professional manner and excellent communication. A seamless process from start to finish.Reply from KMJ Property (FIA):Thank you so much for your lovely review. We're delighted to hear that you were happy with the service you received from start to finish. Providing a professional, well-communicated and stress-free experience is exactly what we aim for, so it's wonderful to know we achieved that for you. Thank you for choosing KMJ Property and for taking the time to share your experience. We really appreciate it! (David)David Johnson - KMJ Property (FIA)
5 Star Review04 Oct 2026
Richard Cutts (seller)KMJ were fantastic from start to finish. Initially KMJ gave us a free probate valuation for my late father's house and even at that early stage we were given excellent advice about sales options and next steps so when the house was ready to sell we had no hesitation in engaging with KMJ to act on our behalf. We had a very difficult experience with the first offer we accepted which was all down to the buyer but KMJ were professional and communicative throughout and worked tirelessly on trying to progress the sale. When it eventually fell through, KMJ were great at getting the house back on the market and we ended up receiving an asking price offer second time around that KMJ managed expertly through to completion. I couldn't speak highly enough of how all the staff looked after us during a very difficult and emotionally stressful time.Reply from KMJ Property (FIA):Thank you so much for taking the time to leave such a thoughtful review. We completely understand that selling a family home following a bereavement can be an emotional and difficult process, so it genuinely means a great deal to all of us at KMJ that you placed your trust in us, initially for the probate valuation and then later to handle the sale. It was certainly not the most straightforward journey, particularly with the first buyer, but we were delighted that we could get everything back on track and ultimately achieve an asking price offer and a successful completion for you. Our whole team always tries to be there for our clients, not just to sell the property, but to offer honest advice, keep communication flowing and help take some of the stress away when things become challenging. Thank you again for your very kind words and for choosing KMJ Property. It was a genuine pleasure to help you and your family through what we appreciate was a particularly difficult time. Very best wishes from all of us at KMJ Property. (David)David Johnson - KMJ Property (FIA)
5 Star Review23 Sep 2026
Hannah Thorn (seller)KMJ were an incredible support for me during a long process of selling my property. It felt like they offered a personal service, taking the time to understand the complexities of the sale and offering numerous recommendations and explaining the property landscape throughout the process. I don’t imagine any other estate agent would have had this level of patience and perseverance and I am so grateful.Special thanks to Marc Johnson:
Marc continued to persevere with the sale of my property despite a longer process, always answering my calls and offering really valid advice to help with the sale. I would absolutely use KMJ again.Reply from KMJ Property (FIA):Thank you so much for such a lovely review and for taking the time to share your experience. It was certainly a long journey, but we were absolutely determined to see it through with you. Every property sale is different, and sometimes it takes a little more patience, perseverance and problem-solving to get everything over the line. We really appreciate your kind words about the personal service you received. Taking the time to understand our clients’ individual circumstances, keeping them informed and being there when they need us is exactly how we believe estate agency should be. It was a genuine pleasure helping you, and we’re delighted that we could be there throughout the whole process. Thank you again for trusting KMJ Property, and we wish you every happiness for the future. From all of us at KMJ Property (David)David Johnson - KMJ Property (FIA)
5 Star Review25 Aug 2026
Steven Dobson (seller)I approached KMJ immediately when i decided to sell my property as they were very local to me and i’d heard positive things in the past, they’re a well respected estate agent within my village and have a reputation of having a good knowledge of the area, something i thought was important in respect of the property i was selling relative to its location.
I can honestly say that my experience with them was first class. From Marks first valuation visit which i felt was honest and realistic , to the expedient listing and admin to get it market , securing an offer within 7 days they absolutely outperformed my expectations.
The conveyancing process to my mind took an age, and i felt particularly anxious throughout, but KMJ in this area particularly excelled, Suzanne in sales progression was absolutely fantastic, she was quick to assist with any enquiries, often responding within minutes, tirelessly chased the chain, and i never felt for one minute that she wasn’t on top of the whole process. I cannot thank KMJ and all of their team involved enough for making a process which was particularly stressful for me a considerably easier one knowing that they had everything in hand. I would not hesitate to recommend KMJ to anyone and would most certainly use them again should the time arise. Thank you KMJ.Special thanks to Suzanne Johnson:
Thank you Suzanne, your efforts are greatly appreciated. I can’t thank you enough for your kindness and patience during the conveyancing, i’m delighted we got there in the end. Yourself and David run a fantastic business, you can very much feel that family runs through its core, and i’m grateful to the whole of KMJ for securing my sale.Reply from KMJ Property (FIA):Thank you so much for taking the time to leave such a detailed and thoughtful review. It means a great deal to us, particularly as a local, independent family business, to hear that our knowledge of the area and reputation locally gave you the confidence to choose KMJ Property from the outset. We’re delighted that Marc’s valuation gave you an honest and realistic picture of the market, and of course securing an offer within just seven days was a fantastic start. We completely understand how stressful the conveyancing stage can feel, especially when things seem to take far longer than expected. Suzanne will be absolutely delighted to read your comments. Sales progression is such an important part of what we do, and we believe our job certainly doesn’t finish once a sale is agreed. Keeping everyone informed, chasing the chain and helping to resolve issues along the way can make a huge difference. Thank you for trusting us with your sale and for your very kind words about the whole team. We’re so pleased we could make what was understandably an anxious process that little bit easier for you. We really appreciate your recommendation and, although you may not be planning another move just yet, we’d be delighted to help again whenever the time comes. From all of us at KMJ Property (David)David Johnson - KMJ Property (FIA)
4.5 Star Review24 Aug 2026
ALEX MCNISH (seller)KMJ were very proactive in contacting us after we could not sell our property with other agents. They immediately acted, writing a professional and encapsulating property description, getting us an offer within a few weeks!!! They have been very transparent and ‘on the ball’ in their communication throughout the sales process, allowing us to successfully sell our house. They also provided a great contacts for a handyman to help with last minute repairs. I thoroughly recommend them!Special thanks to Alex Mcnish :
I recommend using KMJ and in particular Suzanne provided very good sales support throughout the process!Reply from KMJ Property (FIA):Thank you so much for such a lovely review. We’re genuinely delighted that we were able to help you get your sale moving after what must have been a frustrating experience previously. From the outset, we really wanted to give the property a fresh approach and make sure it was presented in the best possible way, so securing an offer within a few weeks was a brilliant result. It was a pleasure working with you throughout the sale, and we’re so pleased you felt well looked after and kept informed along the way. We know how stressful moving can be, so if we can make things easier — whether that’s chasing things through, keeping everyone updated, or even helping with a last-minute handyman recommendation — then that’s exactly what we’re here for. Thank you again for putting your trust in us and for recommending KMJ so highly. It really does mean a lot to the whole team. Wishing you all the very best in your new chapter. From all of us at KMJ Property (David)David Johnson - KMJ Property (FIA)
5 Star Review23 Aug 2026
Ellie Dickinson (seller)We can't rate the KMJ team highly enough. They have been fantastic from start to finish. Katrina and Marc took time to get to know us and our home and could talk to prospective buyers with real knowledge of the house and area. The communication throughout was impeccable all the way from valuation to having an offer accepted when we were then passed on to Suzanne and the sales progression team. Suzanne made us feel like everything was under control! She was on top of communication with the solicitors, the buyer and surveyors and would follow things up before we would even think to chase anything.
The thing we loved most about KMJ though was how, even though they have lots of houses to sell, it always felt like a personal experience and that they genuinely cared about the sale of our house.
We reccomend them to everyone.Special thanks to Katrina ?:
Mentioned in the comment above - Katrina was our main point of contact for the sale and viewings. Brilliant communication and always gave clear feedback based on her experience and expertise. Thank you so much.Reply from KMJ Property (FIA):Thank you so much for such a wonderful review. It genuinely means a lot to all of us. Katrina and Marc really do take the time to get to know both the people and the homes they are working with, so it’s lovely to hear that this came across throughout your experience. We’ve always believed that you can’t properly sell a home unless you really understand what makes it special, along with the area and lifestyle that comes with it. Suzanne will also be delighted with your comments. Once a sale is agreed there is still so much work to do behind the scenes, and she takes a huge amount of pride in keeping everything moving and making sure our clients feel that things are under control. Most of all, thank you for saying that you felt we genuinely cared about your sale. That probably means more to us than anything else in the review. We may have lots of homes to sell, but we never want anyone to feel like just another property on a list. It was an absolute pleasure helping you through the whole journey, and thank you for recommending us to others. That really is the biggest compliment we can receive. Wishing you all the very best for the future, The KMJ Property Team (David)David Johnson - KMJ Property (FIA)
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