Reviews | The ESTAS Awards for The Guild of Property Professionals

All-time Customer Service Rating

95.9%

Based on 1014 verified reviews from property professionals

The Guild of Property Professionals
121 Park Lane Mayfair London Get in touch today

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AI Reviews Summary

Members of The Guild of Property Professionals overwhelmingly express high satisfaction, consistently praising the organisation's exceptional communication, compliance guidance, marketing resources, and training support that help independent agents compete effectively. Individual account managers—including Joe, Tanya, Alex, Rachael, and others—are frequently commended by name for their responsiveness, professionalism, and genuine commitment to client success, fostering a strong sense of partnership and community. Across nearly all feedback, including from many long-standing members, sentiment reflects a trusted, valuable, and highly recommended resource within the property industry, with no significant areas of concern identified.

These reviews are completed at the end of the transaction and independently verified.

5 Star Review

16 Oct 2026

Mark Willson
My company has been members of the Guild for nearly 20 years. I couldn’t do without them.

Special thanks to Rachael Hunter:
Rachael is always there for valuable advice when it counts.

5 Star Review

16 Oct 2026

Barnaby Wills
The Guild are a fantastic support to our agency, not only do they provide informative updates with the market, technology and compliance but organise great events, supply amazing marketing campaigns and overall we couldn’t do without The Guild.

Special thanks to Rachel Hunter:
Rachel has been a delight to work alongside in supporting our business, marketing campaigns and no task is too much trouble. We’re lucky to have her and appreciate all her efforts in taking great care in her role and looking after Guild agents.

5 Star Review

15 Oct 2026

Sanders
Top company, very efficient in assisting us when we require assistance. All staff friendly and very helpful. Highly recommended.

Special thanks to Rachael Hunter :
My go to when needed quick to respond and always there to help with a smile on her face.

5 Star Review

15 Oct 2026

Andrew Barnes
We use the Guilds services for several different parts of the business. The service we receive is always of the highest quality and the products have helped us to push the business forward to become one of the market leaders in our local area. We can offer benefits to our clients that other agents don't have access to and this is invaluable in terns of securing new business.

Special thanks to Tanya Pearson :
Tanya has been our account manager for several years now and always keeps us updated and informed about the services we have and any new products. Tanya's knowledge of the industry really helps us to choose right products that suit us best as a company. I would highly recommend Tanya to anyone who wants and honest and professional service

5 Star Review

14 Oct 2026

Jeff Cole
The guild provide us with great support, training and legal updates. They hold regular meetings and allow us to have a central London office a large network of quality independent agents and a fantastic glossy magazine which our vendors love.

Special thanks to Rachel Hunter:
Rachel is always kind, helpful & trying to help with new ideas for our business. Also we get very good communication from the Guild & their products add value to our brand

5 Star Review

14 Oct 2026

Katie Griffin
The Guild and in particular my account manager, Rachael are always quick to respond to queries and questions. Their compliance is great and their A-Z of suppliers is a really handy tool.

Special thanks to Rachel Hunter:
Rachael Hunter is one of the best account managers I have worked with. She is always on hand to offer advice and guidance, particularly when we are working towards magazine production deadlines. Her proactive reminders and clear communication keep us on track and ensure we never miss a deadline. I really appreciate her support—she makes everything that much easier.