Reviews | The ESTAS Awards for The Guild of Property Professionals

All-time Customer Service Rating

95.7%

Based on 975 verified reviews from property professionals

The Guild of Property Professionals
121 Park Lane Mayfair London Get in touch today

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AI Reviews Summary

Members of The Guild of Property Professionals overwhelmingly praise the organisation for its exceptional communication, responsive account management, and valuable marketing, compliance, and training resources that support independent agents in growing their businesses. Individual account managers, including Joe, Alex, Tanya, Paul, Rachael, and Ian, are frequently commended by name for their professionalism, approachability, and dedication, fostering a genuine sense of partnership and community. Overall sentiment across all reviews is overwhelmingly positive, with members widely recommending the Guild and identifying virtually no areas for improvement.

These reviews are completed at the end of the transaction and independently verified.

5 Star Review

06 Oct 2026

David Thompson
The Guild have provided invaluable support throughout our membership with them and I wouldn't hesitate to recommend.

Special thanks to Rachael Hunter:
Rachael has been a great Account Manager for us, she has always provided in depth knowledge, timely support and always follows up on requests.

5 Star Review

05 Oct 2026

Moneylettings
Thursday 19 March 2026

Special thanks to Tanya Pearson :
Tanya Pearson from the Guild of Property Professionals hosted our landlords evening.
Approximately 80 of our landlords left feeling informed and confident about the Renters Reform Act
Thank you Tanya

5 Star Review

05 Oct 2026

Kate Taylor
I have received excellent levels of client support from the Guild's account management team. I’ve always found the team extremely helpful, approachable and responsive. They offer knowledgeable, practical support and genuinely make you feel valued as a Guild member.

Special thanks to Rachael Hunter:
Rachael is particularly attentive, full of great ideas and insight, and the personal service she provides really does make a difference.

5 Star Review

05 Oct 2026

Maria Morgan-Geen
The Guild are excellent at providing support and guidance to it's agent members. They are always looking at innovative ways to offer more.

Special thanks to Tanya Pearson:
Tanya is our Account Manager and she is always available to provide advice, support and information whenever it is needed. Quick to respond and will always go the extra mile.

5 Star Review

02 Oct 2026

Emily Joyes
Alex is by far the best account manager i have ever had the pleasure of working with. The value that she has provided us as a member of The Guild is second to none. Her attention to detail and quick responses make everything work fluidly and most importantly easily! She has enhanced my experience as a member and i am excited to continue working with her and enhancing our brand as a proud member of The Guild.

Special thanks to Emily Joyes:
Alex gets a 10 out of 10 from us here at Stevens.

5 Star Review

01 Oct 2026

Colin Shairp
Professional

Special thanks to Alex Love:
Very helpful