Reviews | The ESTAS Awards for The Property Centre

All-time Customer Service Rating

97.8%

Based on 5244 verified reviews from home movers

The Property Centre

AI Reviews Summary

The Property Centre receives consistently outstanding feedback across all its branches, with clients repeatedly praising staff professionalism, proactive communication, and knowledgeable guidance throughout buying, selling, letting, and mortgage processes, often highlighting individual team members by name for their responsiveness and reassuring support. Customers particularly value the organisation's ability to navigate complex transactions, chains, and first-time buyer journeys smoothly, contributing to efficient outcomes and strong overall satisfaction. A small number of reviews noted isolated areas for potential enhancement, such as minor variations in communication timing or occasional delays involving external parties, though these had minimal impact on the overwhelmingly positive sentiment and high likelihood of recommendation.

These reviews are completed at the end of the transaction and independently verified.

5 Star Review

20 Oct 2026

Tatiana Loghin (buyer)
We would like to say a huge thank you for all the help and support , you were incredibly helpful and professional from the beginning to the end.

Special thanks to Matt Teague:
We really appreciate the time, effort, and dedication you put into helping us get our mortgage completed. Their guidance and communication made such a difference, and we are truly grateful for everything you have done for us. We would highly recommend The Property Centre to anyone looking for a home . Thank you so much for helping us take this important step towards our new home!

5 Star Review

20 Oct 2026

Hazel Butler (seller)
My experience with the Property Centre was really good and I would highly recommend them to anyone buying or selling a property.

Special thanks to Heather Mason:
I would just like to thank Heather for all her help selling my dad's bungalow, she was really helpful and kept us informed of everything that was going on. We were always able to contact her easily when we had any questions about anything.

5 Star Review

20 Oct 2026

Alison (buyer)
Wow huge thank you to The Property Centre from start to finish, buying and selling with them couldn’t have been smoother.

Special thanks to Heather Mason :
In particular a huge thank you to Heather at the Churchdown branch who went above and beyond to assist with a less stressful move, buying and selling! Heather was always at the end of the phone or email, ready to help and keep me calm!
Credit to your company.

5 Star Review

20 Oct 2026

Ella Murray (buyer)
The property centre Stroud were great and easy to communicate with. Elle and Alicia were helpful through the whole process and Mia Norman helped making the offer process easy and was always there to help when needed.

5 Star Review

20 Oct 2026

Karen Jones (seller)
I would give Josh Heather and the team 20 Stars if I could as they went above and beyond anything we have ever experienced in the past with estate agents

Special thanks to Heather Mason :
I would l like to say Heather was amazing to deal with in the sale of my Dads house .
She always responded to our messages, addressed all our questions and concerns and really pushed this house Sale through .
I would also like to thank Josh who we dealt with in the beginning to get the property listed and on the market .
We have received fantastic service from them and will definitely use property centre for any future house sales and recomend them to anyone we know wanting to sell a house

5 Star Review

20 Oct 2026

Martin Cooke (seller)
It has been a long haul because our first sale dropped out but we have persevered with professional help of all at Property Centre so thanks very much to them.

Special thanks to Susan Moffatt:
Susan kept us well informed and chased all the chain to bring the sale to a conclusion.Thanks also to Victoria.Keenan.Leanne,Sophie and James