Thomas & Thomas Property

Reviews
Average Customer Rating:

98.1%

Based on 1120 verified reviews from home movers

Thomas & Thomas Property
Unit 4, Longford Local Centre West, Horsbere Dr, Longford, Gloucester

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I have bought and sold several properties and this is by far the most positive experience I have ever had. The communication was outstanding. Phone calls, or voice mails always then backed up with an email. Support with all elements to ensure a smooth running and quick sale. The price recommended for the property was well judged and the sale went through with no hiccups, I believe mainly due to the consistent and efficient service given at Thomas and Thomas.

Special thanks to Niamh O'Donoghe:
Niamh was our direct point of contact and was pleasant and amiable throughout the whole process. She had an appreciation for the inconvenience of contacting me during the working day so would often call after hours which showed excellent customer service. As this sale was part of the estate of my late aunt she also regularly communicated with the conveyancey solicitor and the inheritance solicitor making it a much smoother process.

10 Jun 2026

Deborah Tyreman (seller)
Having viewed and rented from other agencies in the area, I found Thomas and Thomas polite, friendly, clear and very professional in helping me

Special thanks to Niamh O' Donoghue:
Very polite, helpful and good at her job

01 Jun 2026

Kris Preece (tenant)
My whole experience from start to finish was excellent Thomas and Thomas understood the hard situation I was in when needing to sell my late husbands house. They were very efficient and always happy to answer any question I had. 5 stars all round.

Special thanks to Daniel Thomas:
Daniel was excellent and very efficient when we called for someone to come out and evaluate the property he was with us the next day and sat down listened to why we had to sell the house and how quick it needed to be done. He was very understanding and friendly couldn’t of asked for a better person to help sell my property.

29 May 2026

Hazel kingscott (seller)
We had a fantastic experience with Thomas and Thomas, right from the moment they came to do our valuation, which was very thoroughly researched and evidenced. Really personable staff and the overall impression for the get go was that they knew what they were doing and would push for our property to sell. They also recommended a brilliant solicitor, very useful!

Special thanks to Casey Lee:
We felt very well informed by Casey and she clearly pushed and pushed on our behalf when it came to sluggish solicitors on the our buyer’s side. She called with information and would always come back to us if we called her. Very happy with her work for us.

25 May 2026

Ross Mitchell (seller)
Thomas and Thomas have been my agents for a number of years. The service is always excellent and they are very informative, ensuring I am always kept up to date with changes in legislation. They go above and beyond the usual calls of duty.

Special thanks to Casey Lee:
A special shout out to Casey, she is always so responsive and professional and I I know my property is in expert hands.

12 May 2026

Lauren Shelley (landlord)
Very good and straightforward experience. Contacting Thomas and Thomas was quick and easy and they have great customer service skills!

Special thanks to Niamh 0’donohgue:
Niamh was so lovely during the whole process, it’s my first time renting so I found the process confusing but she was great answering any questions I had!

11 May 2026

Amy Siggery (tenant)

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