I found Houseclub to be a fantastic estate agent. The staff are friendly and positive. They were helpful and were always willing to suggest changes. It felt like a very personal service every time I rang, as whoever I spoke to knew me, my house and where I was up to with the sale. I could tell there was a lot of work going on behind the scenes and despite being on the market for a while I never felt forgotten. John, the boss, also kept me well informed of current market trends and policy changes like the stamp duty changes. If I were asked where they could make improvements I don't think I could come up with any so well done.
Special thanks to Cerys Thackrah:
I felt like Cerys was very proactive and took a personal interest in getting my house sold. She would often push to have the property featured on Rightmove and was always so positive and optimistic that it really rubbed off on me every time we spoke. She's a credit to the company.10 May 2026
Matthew Thackray (seller)
I was very happy with the service House Club provided on the sale of my house in Lancaster
The sale was not straightforward , but all the members of the team were very helpful from start to finish , communication was excellent and when it came to negotiating , this was done with great skill .
Many thanks to John, Cerys and the rest of the team for all your help in getting this one over the line !05 May 2026
A L Dickinson (seller)
A smooth journey throughout, aided by friendly, efficient staff. I couldn't have wished for a better experience.04 May 2026
Sarah Keefe (seller)
We recently sold our home through Houseclub Estate Agents, and once again, the experience was outstanding from start to finish. Having used them before, we had high expectations—and they absolutely delivered. We wouldn’t consider using anyone else.
The team was professional, responsive, and genuinely committed to achieving the best possible outcome for us. From the initial valuation to completion, everything was handled with care and efficiency. Communication was clear and consistent throughout, and we always felt informed and supported at every stage of the process.
Their knowledge of the local market was evident, and their advice proved invaluable in securing a great offer. What really stood out, yet again, was their attention to detail and personal approach—they went above and beyond to ensure the sale progressed smoothly, even when challenges arose. John, in particular, was outstanding—always available to talk, offer reassurance, and provide clear, thoughtful advice whenever we needed it.
We wouldn’t hesitate to recommend them to anyone looking to buy or sell a property. A truly five-star, reliable service!
Special thanks to John Harrison :
The best of the best!! John genuinely cares about getting you the best result! :)03 May 2026
Michelle Marshall (seller)
The staff of Houseclub are incredibly talented and very responsive to their clients.
I would have no hesitation in recommending them to anyone seeking their services. Well do guys and thank you..
Special thanks to Cerys Thackrah:
Cerys was so communicative and supportive during our recent sale even given the time difference as we were in Australia during the sale process, well done Cerys…03 May 2026
Mark Read (seller)
Everyone at house club went out of their way to be very helpful going above and beyond.I would highly recomend them as agents everything was explained very clearly throughout the selling process!
Special thanks to Cerys Thackeah:
She is worth her weight in percy pigs & you couldn't wish for a better estate agent. it was an absolute pleasure to work with her!25 Mar 2026
Kevin Griffin (seller)
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.