No Letting Go

Reviews
Average Customer Rating:

96.7%

Based on 478 verified reviews from property professionals

No Letting Go
1 White Oak Square, London Road, Swanley, Kent. BR8 7AG

Visit website
James from No Letting Go (Bolton & Bury) did a great job from start to finish. He was punctual, friendly, and very thorough, and he explained everything clearly. The whole process was smooth and stress-free — I’d happily recommend James to anyone needing an inventory/check-in/check-out.

Special thanks to James Warner:
James from No Letting Go (Bolton & Bury) did a great job from start to finish. He was punctual, friendly, and very thorough, and he explained everything clearly. The whole process was smooth and stress-free — I’d happily recommend James to anyone needing an inventory/check-in/check-out.

11 Feb 2026

Kamran Ghani
always very good service

Special thanks to Marcelle Ingrouille:
Great communication and excellent out come of the works assigned.

16 Oct 2025

Fabiola Pongiluppi
5-Star Review for James Hyde, No Letting Go

We recently required emergency inventory services at Harper Luxe Serviced Apartments in Dunstable, and James Hyde from No Letting Go delivered an exceptional experience from start to finish. From the moment I sent my initial email, James responded immediately and efficiently booked us in without delay.

James’s professionalism and attention to detail were evident throughout the entire process. He handled the inspection with genuine care and diligence, ensuring everything was completed to the highest standard. Despite my inability to be present in person, James went above and beyond by arranging a comprehensive video walkthrough—without any hesitation or fuss.

The entire service was delivered on time and without any hassle. James’s proactive communication, reliability, and personal touch truly set him apart. I would have no hesitation in recommending James to anyone seeking a professional inventory company that combines expertise with outstanding customer care.

Thank you, James, for your dedication and support.

Oliver Harper
Managing Director, Harper Luxe Serviced Apartments

Special thanks to James Hyde :
Nomination for James Hyde – No Letting Go

I am delighted to nominate James Hyde for recognition due to his exemplary service and unwavering professionalism. James consistently goes above and beyond in his role, and our recent experience at Harper Luxe Serviced Apartments is a testament to his dedication.

James responded to our emergency inventory request with remarkable speed and efficiency, ensuring our needs were met without delay. His attention to detail, proactive communication, and genuine care for both the property and our guests set a new standard for service excellence. Even when I was unable to attend in person, James seamlessly arranged a detailed video inspection, demonstrating flexibility and a true commitment to client satisfaction.

James’s ability to deliver high-quality results under pressure, combined with his approachable manner and personal touch, makes him an invaluable asset to No Letting Go. He exemplifies what it means to be a trusted partner—reliable, thorough, and always willing to go the extra mile.

For these reasons, I wholeheartedly recommend James Hyde for any award or recognition that celebrates outstanding service and professionalism in our industry.

Oliver Harper
Managing Director, Harper Luxe Serviced Apartments

22 Sep 2025

Oliver Harper
The service received is always fist class, on time and thorough.
The inventory is integral to our business.

Special thanks to James Lavis:
James is professional, great to work with and delivers on time.

17 Jul 2025

Kerry Dawson
Hi Kerry, thank you so much for your review. We agree that James is a real professional and will ensure your comments are passed onto him - he will be delighted!
Justine Tomlinson - No Letting Go
NoLettingGo undertake the checkins and checkouts for two of my rental properties. Their prices are very reasonable and they always do a great job. The inventories are very easy to read and cover every detail to give you that reassurance should you need to refer to the document during any disputes legally or otherwise.

Special thanks to Marcelle Ingrouille:
Marcelle is always on time, very friendly and polite. She is very meticulous and I wouldn’t use anyone else.

07 Feb 2025

Caroline Dudley
Thank you Caroline, I will pass over your great review to Marcelle, she will be chuffed to bits.
Nikki HIggins - No Letting Go
Quick and simple to get in contact and arrange for an Inventory to be done. It isn't always easy managing properties outside of your main area as not always sure who to use. NoLettingGo were very helpful with us getting this one booked in at short notice and then moved around due to some delays. Highly recommend and will use again when we have more Inventories needed in this area.

Special thanks to Jennifer Bath:
Went above and beyond helping us carrying out an Inventory and then also checking the tenant in for us. There were delays but she was happy to stay on without question. Will use again when we have other properties in the area.

27 Oct 2024

Ashley Higgins

The ESTAS

ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.

The ESTAS