Andrew Coulson Estate Agents in Hexham

Reviews
Average Customer Rating:

97.9%

Based on 271 verified reviews from home movers

Andrew Coulson Estate Agents in Hexham
39 Fore Street, Hexham

At Andrew Coulson you will find the claim of “professionalism” and “integrity” are central to everything we do. We are a friendly family run business and focus in exceptional service and commitment.
We adhere to the strict codes of conduct and are members of The Guild of Property Professionals, The Property Ombudsman and the National Association of Estate Agents.

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I cannot praise or commend Andrew Coulson enough and I wish I had been able to sell through them as well as purchase! They did everything incredibly well; from the little things right through to the difficult ones too. Nothing was too much bother or hassle, which was so refreshing in a world where good service is hard to come by. Without Joanne, Ailsa, Pam and Claire, things would have been beyond awful and the sale/purchase would have collapsed, I have no doubt about that!
No matter how hard things became, nothing was too much trouble and matters were dealt with swiftly, professionally and always kindly. A credit to the Estate Agency profession!

Special thanks to Joanne Knowles :
It is hard to pick one member of the Andrew Coulson team to credit but Joanne deserves a special mention for always going the extra mile and for being the person who I could rely on when things became unbearable; I could always hear her smile down the telephone when we spoke. We are living our dream now, thanks to Joanne. We will be forever grateful.

21 Feb 2026

Jessica Merryfield-Surman (buyer)
Andrew, Ailsa and all of the team at Andrew Coulson made the process of selling my home an absolute breeze. From first contact, advertising details, viewings to final completion I was informed and updated at every relevant stage. Communication was faultless and every effort was made to ensure a speedy and painless transaction. I would definitely recommend Andrew and his team to anyone looking to buy or sell their home and I wouldn't hesitate to do business with them in the future.

Special thanks to Ailsa Mathers:
Ailsa, Claire and everyone in the office deserve a special mention for making the stressful process of moving home incredibly simple. Thank you very much.

20 Feb 2026

Mark Dunn (seller)
This is the second time I have dealt with Andrew, Ailsa and the team and once again the experience and customer service was first class.

Whether meeting face to face or talking over the phone the staff were always friendly, polite and professional.

I would highly recommend Andrew Coulson Estate Agents

20 Feb 2026

Graeme Hill (seller)
Very helpful estate agent with great staff who communicate well. Second time I have used them and I have already recommended them to friends (who have used their services).

20 Feb 2026

Neil Brooks (seller)
We recently used Andrew Coulson Estate Agents for the sale of my late mother’s house, and the service we received was exceptional from start to finish. At what was a difficult and emotional time, the team handled everything with genuine care, professionalism, and understanding.

Communication throughout the process was excellent and was kept fully informed at every stage, and any questions I had were responded to quickly and clearly. Their knowledge of the local market was evident, and their guidance helped ensure the property was priced correctly and presented in the best possible way.

The sale progressed smoothly, and the team worked diligently to keep things on track, taking much of the stress out of the process for me. Their empathy, attention to detail, and commitment to achieving the best outcome were truly appreciated.

I would not hesitate to recommend them to anyone looking for a reliable, compassionate, and highly professional estate agent.

Special thanks to Nick Manson:
I would like to formally nominate Andrew and Ailsa for their outstanding professionalism, compassion, and support during the recent sale of my late mother’s house. At what was an incredibly difficult and emotional time, both demonstrated exceptional sensitivity while delivering a first-class service.

Their communication throughout the entire process was exemplary. I was consistently kept informed, and any questions I had—no matter how small—were answered promptly and clearly. Their deep understanding of the local market was invaluable, and their guidance ensured the property was presented and priced in a way that achieved the best possible outcome.

What truly stood out was the genuine care with which Andrew and Ailsa handled every aspect of the sale. They managed the process smoothly and diligently, removing much of the stress at a time when it was needed most. Their attention to detail, steady reassurance, and commitment to helping me navigate the practicalities with ease were deeply appreciated.

Their professionalism, empathy, and dedication reflect the very best of the organisation, and I am sincerely grateful for their support. I cannot recommend them highly enough and believe they are both thoroughly deserving of recognition for their exceptional work.

20 Feb 2026

Nick Manson (seller)
Andrew coulson have been brilliant through this lengthy process. The communication from the team especially Alisa was impeccable- I was kept updated throughout. I couldn’t recommend them enough

Special thanks to Ailsa Mather :
Alisa was amazing, she kept in touch, no question was a silly question. It was my first time buying a house and a very confusing time- however Alisa provided guidance where she could and overall was brilliant with me

19 Feb 2026

Emily pick (buyer)

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