base property specialists

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All-time Customer Service Rating

97.7%

Based on 1468 verified reviews from home movers
base property specialists
3 Garden Walk
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AI Reviews Summary

Base Property Specialists consistently receives excellent feedback from both landlords and tenants, who highlight the team's professionalism, responsiveness, and personal approach to property management, tenant placement, and issue resolution. Individual staff members, including An Deckers, Tristan, Lauren, Bobbi, and Terence, are frequently praised for their expertise and dedication, with many clients describing long-standing, dependable relationships and efficient, transparent processes. A small number of reviews noted minor observations regarding the volume of administrative correspondence during onboarding or the timing of renewal communications, though these represent isolated points within an overwhelmingly positive overall experience.

These reviews are completed at the end of the transaction and independently verified.
5 Star Review

21 Jul 2026

Naomi snider (landlord)
Base property has managed our two flats for over 10 years - and we could not be more happy with how they take care with the entire process. They are always so responsive and helpful.
5 Star Review

20 Jul 2026

Grainne Kane (tenant)
I cannot recommend Base Property Specialists highly enough. They made the entire rental process, from start to finish, feel incredibly easy and stress-free.

Lauren was fantastic throughout! so communicative, approachable, and genuinely helpful. She always kept us updated, patiently answered any questions we had, and even gave us friendly reminders whenever we’d forgotten to complete a form or needed a little nudge.

The whole team is incredibly responsive and they were always willing to help with any issue. Every interaction we’ve had has been warm, friendly, and professional.

The property was handed over in excellent condition, and all of their processes felt seamless and well organised. Their professional partners made everything straightforward, and they really took the stress and uncertainty out of renting.

Exceptional service from their team. I wouldn’t hesitate to recommend Base Property Specialists to anyone looking for a reliable, professional, and genuinely caring estate agent.
Special thanks to Lauren Potter :
Lauren was fantastic throughout! so communicative, approachable, and genuinely helpful. She always kept us updated, patiently answered any questions we had, and even gave us friendly reminders whenever we’d forgotten to complete a form or needed a little nudge.
5 Star Review

01 Apr 2026

Zsanett Meszaros (landlord)
Base Property is quick, knowledgeable, professional and friendly. This is my first time becoming an overseas landlady and I have the absolute piece of mind that my property is in good hands!
Special thanks to An and Lauren Deckers and Potter:
Both of them are a great support in finding a tenant, guiding me through the process of becoming a landlady and responding to my enquiries. Meanwhile being friendly and professional.
5 Star Review

02 Mar 2026

John Simons (landlord)
I haven’t had much contact with Base this year, To be honest, that’s exactly how I like it, Base found us new tenants straight away, and after a couple of teething problems,
Everything is fine.
I’m so happy with Base , knowing that they are just a phone call or email away.
Special thanks to An Deckers / Marla:
All the team at Base are special,
But over the years I’ve dealt with A the most, She is so efficient, and nothing is too much trouble.
Good Luck An x
5 Star Review

01 Mar 2026

Richard WEBSTER (landlord)
We have received consistently excellent services from Base Property Specialists since we began our relationship with them, some 13 years ago, The support team which An Deckers/Marla and Kristjan Byfield have built over the years.has been also accessible and supportive in terms of administration.The exceptional skill, which marks Base above others, is the careful and conscientious way they our able to manage the sensitive balance between the interests of landlord and tenant.A rare talent.
Our current tenancy is now in its 11th year.
Special thanks to An Deckers/Marla:
As long term clients now, we know that we can always count on An's highly professional knowledge and advice.She is proactive and quick to find resolutions to any problems which may arise.
As a good example, in 2025 she was able lead us to an effective solution to some difficulties with our landlord's insurance.
If one can maintain that level of trust why ever consider changing to another agent or agency?
5 Star Review

28 Feb 2026

DJ Ashton (landlord)
A fantastic company to care for my property.
Always responsive and prompt.
Special thanks to An Deckers:
Truly an fantastic person who is always on hand to handle any unforeseen events

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