We strive to be the best we can be. Please take a couple of minutes to let us know what you thought of working with us?
Visit websiteThe experience was incredible, very quick, and the agent I contacted was very helpful. I moved to the same area, so everything was very easy, and the agent made it even better. She sent all the documents and supported me throughout the process in a simple and timely manner.
Special thanks to Lauren Potter:
I am very pleased to support Lauren Potter, as she was an exceptional agent. She provided timely, readily available, and very positive support throughout the entire application, offer, and contract process. She remained attentive to the process and even checked in after the move to ensure everything was in order. She is a very empathetic, positive, and cheerful person, and above all, resourceful.16 Dec 2025
gina neira vaccarezza (tenant)
Year on year excellent service - going above & beyond. Thank you An, Terence & team.07 Dec 2025
Shelley Dobson (landlord)
Nice family / community feel01 Dec 2025
Claude Paul (tenant)
I can feel relaxed as a landlord with Base's service.
Special thanks to Adjjima Na Patalung:
All staffs28 Nov 2025
Adjjima Na Patalung (landlord)
Special thank you to Lauren and An Deckers for making the moving process a breeze. They were super helpful and prompt with responding.
Special thanks to Lauren Christina:
Thanks Lauren for being helpful before and during the renting process. Appreciate the fast and efficient responses & great customer support!28 Nov 2025
Ghalya AlSabah (tenant)
Professional managing agent, Not had one major issue with Base for over a decade or more ,
Special thanks to An Deckers:
I am writing to express my sincere appreciation for the outstanding service provided by An,since Base property specialist , have been managing our property in London.
I've dealt with various agents over the years, but her proactive and empathetic approach truly set her apart.19 Nov 2025
Bamidele SULE (landlord)
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.
