One Utility Bill Ltd

5 Star Review

28 Aug 2026

James Charlton

Really great company, easy to work with, friendly and love the product

Special thanks to Alec Harmeston:
Nice friendly guy and does exactly what he says he will

5 Star Review

28 Aug 2026

Nick Harris

Having set up a new lettings business and used Notify to help with utility switching for new tenancies, got to say this has been a great decision. Saved me many hours of admin already and the process and integration with my CRM has been seamless. Both Chris Bunn initially who set us up and subsequently Charlotte Marnoch who manages our account now have been first class. Nice people and great customer service. Wouldn't hesitate to recommend.

Special thanks to Charlotte Marnoch:
First class customer service, approachable and available at all times. Can't fault Charlotte and the team at Notify.

5 Star Review

28 Aug 2026

Victoria Hilton

Charlotte is very helpful, understanding and proactive. A pleasure to work with always. Thank you Charlotte.

Special thanks to Victoria Hilton:
Very thorough and making life easy for us!

5 Star Review

28 Aug 2026

Veronica Madeleine Harding

Always very efficient. It is also easy to use and makes our job easier.

Special thanks to Charlotte Marnoch :
Charlotte is very pleasant and helpful. She is always at the end of the phone if we need any assistance, and keeps us up to date with our progress.

5 Star Review

21 Aug 2026

Eden Etienne

System is really easy to use and makes my life so much easier.

Special thanks to Chris Bunn:
Chris and Francesca are always so helpful, big thank you!

5 Star Review

24 Feb 2026

Jamie Henderson

After years of trialling multiple utility switching platforms across our new tenancies, we had become all too familiar with the same recurring frustrations — void period complications, tenants not receiving the services they expected, and, most concerning of all, landlords finding their suppliers switched without clear prompting. It was time for a change.

That’s when we discovered One Utility Bill.

Although they are not yet integrated with our CRM system (something they are actively working towards), their approach and service model immediately stood out as exactly what we had been searching for. Fast forward a couple of months, and it’s safe to say we could not have asked for a smoother experience.

The onboarding has been seamless, communication is proactive and clear, and — crucially — the issues we previously faced simply haven’t arisen. Our void periods are handled efficiently, tenants are receiving the service they expect, and landlords have complete clarity and control. It has removed a significant administrative burden from our team.

On top of that, their commission structure is stronger than any provider we’ve worked with previously. When you combine improved revenue with genuinely reliable service, it becomes a true win-win for our business.

In an industry where “utility solutions” can often create more problems than they solve, One Utility Bill has been a breath of fresh air. We’re confident in the partnership and look forward to continuing to grow with them.

Special thanks to Shannon Dixon:
a personal note of appreciation for Shannon, who was our very first point of contact at One Utility Bill.

From the outset, Shannon took the time to truly understand our business and the challenges we had faced with previous providers. She walked us through the platform in detail, clearly showcasing the benefits and explaining exactly how their process would differ from what we had experienced before. There was no overselling — just honest, transparent guidance and a genuine confidence in the system.

Most importantly, after now using the platform ourselves, we can confidently say it has stayed true to everything she promised. The smooth processes, clarity for landlords, and improved tenant experience she highlighted have all materialised exactly as described.

Even once we were fully onboarded and settled in, Shannon remained available for support, which speaks volumes about her professionalism and commitment. She then introduced us to Marcus Woodfine, who has seamlessly continued the same high standard of service. The handover was smooth, and Marcus has been proactive, responsive, and equally supportive in ensuring everything continues to run effortlessly.

It’s rare to experience both a strong product and genuinely outstanding people behind it — but Shannon and Marcus are a credit to the team.