One Utility Bill Ltd

5 Star Review

21 Aug 2026

Eden Etienne

System is really easy to use and makes my life so much easier.

Special thanks to Chris Bunn:
Chris and Francesca are always so helpful, big thank you!

5 Star Review

24 Feb 2026

Jamie Henderson

After years of trialling multiple utility switching platforms across our new tenancies, we had become all too familiar with the same recurring frustrations — void period complications, tenants not receiving the services they expected, and, most concerning of all, landlords finding their suppliers switched without clear prompting. It was time for a change.

That’s when we discovered One Utility Bill.

Although they are not yet integrated with our CRM system (something they are actively working towards), their approach and service model immediately stood out as exactly what we had been searching for. Fast forward a couple of months, and it’s safe to say we could not have asked for a smoother experience.

The onboarding has been seamless, communication is proactive and clear, and — crucially — the issues we previously faced simply haven’t arisen. Our void periods are handled efficiently, tenants are receiving the service they expect, and landlords have complete clarity and control. It has removed a significant administrative burden from our team.

On top of that, their commission structure is stronger than any provider we’ve worked with previously. When you combine improved revenue with genuinely reliable service, it becomes a true win-win for our business.

In an industry where “utility solutions” can often create more problems than they solve, One Utility Bill has been a breath of fresh air. We’re confident in the partnership and look forward to continuing to grow with them.

Special thanks to Shannon Dixon:
a personal note of appreciation for Shannon, who was our very first point of contact at One Utility Bill.

From the outset, Shannon took the time to truly understand our business and the challenges we had faced with previous providers. She walked us through the platform in detail, clearly showcasing the benefits and explaining exactly how their process would differ from what we had experienced before. There was no overselling — just honest, transparent guidance and a genuine confidence in the system.

Most importantly, after now using the platform ourselves, we can confidently say it has stayed true to everything she promised. The smooth processes, clarity for landlords, and improved tenant experience she highlighted have all materialised exactly as described.

Even once we were fully onboarded and settled in, Shannon remained available for support, which speaks volumes about her professionalism and commitment. She then introduced us to Marcus Woodfine, who has seamlessly continued the same high standard of service. The handover was smooth, and Marcus has been proactive, responsive, and equally supportive in ensuring everything continues to run effortlessly.

It’s rare to experience both a strong product and genuinely outstanding people behind it — but Shannon and Marcus are a credit to the team.

5 Star Review

24 Feb 2026

Beryl Greenberg

Splendid unique service highly recommended

5 Star Review

24 Feb 2026

Emma Hodgson

I’ve had an excellent experience with Notify from start to finish. Their service was efficient, transparent, and completely stress-free. The team handled everything promptly and kept me informed throughout the process, which made what can often be a complicated task incredibly straightforward.

Communication was clear and professional, and any questions I had were answered quickly and thoroughly. It’s clear that customer service is a real priority for them.

I would highly recommend Notify to anyone looking for a reliable, responsive, and well-organised utility service. A genuinely smooth experience all round.

5 Star Review

14 Jan 2026

Lindy Loveless

Phone call with Benjamin Ugbari - Partnership Success Executive was very helpful and professional. Benjamin took the time to explain things to our Company's benefit. Very pleasant knowledgeable communicator.

Special thanks to Benjamin Ugbari:
Benjamin took the time to call back, following up on an email. His communications throughout were professional, friendly and informative. 10/10 for Benjamin!

5 Star Review

23 Dec 2025

James Richards

Dealt with Benjamin who was extremely quick to respond, very courteous and brilliantly managed by expectations and indeed exceeded these when delivering the solution and response

Special thanks to Benjamin Ugbari:
Dealt with Benjamin who was extremely quick to respond, very courteous and brilliantly managed by expectations and indeed exceeded these when delivering the solution and response