Our experience from beginning to end was professional, efficient and super straightforward. We went into the process thinking it was going to be a long drawn out sale that would be complicated but Justine and Charlotte were incredible. They were straight forward with all details and we felt in the loop at all times, from listing the property to accepting offers it was all hassle free. Even once we accepted an offer we could track the progress. Everything was so smooth and we just felt looked after the whole time. Thank you Justine & Charlotte.
Special thanks to Justine Hoy:
Charlotte Hopwood27 Feb 2026
Hannah Lee (seller)Thank you so much for your wonderful review. It truly means a lot to us. From the outset, our aim is always to make the process clear, calm and completely manageable, so we are delighted that you felt informed, supported and in control every step of the way. Selling a home can feel daunting, and knowing we were able to turn that into a smooth and straightforward experience for you is exactly what we strive for. It was a real pleasure working with you and being trusted with your sale. Thank you again for your kind words and for choosing us.Justine - Martin & Co Bury St Edmunds
The team were extremely helpful and friendly. In particular Justine and Charlotte made the whole experience run smoothly.
Huge thanks to them for all their help.
Special thanks to Justine Hoy:
Extremely experienced and helpful.27 Feb 2026
Theresa Bradle-Burke (seller)Thank you so much for your lovely review. It is wonderful to hear that you found the team helpful and friendly, and that everything ran smoothly. We pride ourselves on keeping the process calm, clear and well managed from start to finish, so your feedback really means a lot. On a personal note, thank you for your kind words about Justine. Experience is invaluable in this industry, and knowing that it made a positive difference to your journey is incredibly rewarding. We truly appreciate you taking the time to share your experience.Justine - Martin & Co Bury St Edmunds
Everyone I dealt with at Martin & Co were so helpful from Matt Meyer arranging the viewing to Liz Marshall sorting all and explaining the whole process.
It was all so smooth and easy.
I would definitely use them again as it was all handled so well.25 Feb 2026
Steve Spencer (tenant)We are delighted to hear that your experience with Martin & Co was smooth and straightforward from start to finish. Matt will be pleased to know the viewing process felt seamless, and Liz always takes great care to ensure everything is clearly explained and handled efficiently. Moving home can feel like a maze of forms and fine print, so it is wonderful to know the journey felt easy and well managed. We truly appreciate your recommendation and would be more than happy to assist you again in the future.Justine - Martin & Co Bury St Edmunds
Justine & Charlotte have been brilliant with us whist in the process of buying a house. Very knowledgeable, professional and friendly. Great communication too! Would recommend.25 Feb 2026
Victoria Compton (buyer)Thank you so much for your wonderful feedback. We’re thrilled to hear that your experience buying a home with Justine and Charlotte was positive and stress-free. They take great pride in providing professional, friendly, and clear guidance, so it’s fantastic to know you felt well supported and informed throughout. Your recommendation means a lot, and we’re so pleased we could help make your home-buying journey a smooth one!Justine - Martin & Co Bury St Edmunds
Justine worked really hard in achieving the result we wanted - kept on top of issues & kept us informed.
Special thanks to Justine Hoy:
Justine worked really hard to achieve the required result for us24 Feb 2026
TJ Brock (seller)We’re delighted to hear that Justine’s hard work and dedication made a difference in achieving the result you wanted. She always strives to stay on top of every detail and keep clients fully informed, so it’s wonderful to know you felt supported throughout the process. Your feedback is greatly appreciated and means a lot to the team!Justine - Martin & Co Bury St Edmunds
From the very beginning, Charlotte was wonderful at the property viewing, making us feel genuinely welcome and at ease. She took the time to answer our questions and helped create such a positive first experience.
Justine at Martin & Co was truly exceptional and made what can be an emotional and stressful journey feel supported every step of the way. She wasn’t just informative and professional — she was incredibly kind, patient, and emotionally supportive. Justine always took the time to reassure us, explain things clearly, and check in when things felt overwhelming. It honestly felt like she genuinely cared, not just about the sale, but about us as people. We are so grateful for her support and dedication and couldn’t recommend her highly enough.
Special thanks to Justine Hoy:
Justine at Martin & Co was incredible from start to finish. She consistently went above and beyond, offering clear guidance, reassurance, and unwavering support throughout the entire process. No matter the obstacles or challenges along the way, she remained committed, positive, and determined. We always felt supported and never once felt forgotten or given up on. Her dedication and understanding made such a difference during what can be a very stressful time, and we’re so grateful for everything she did for us.23 Feb 2026
Rosie Bickerstaff (buyer)Thank you so much for taking the time to share such a thoughtful review. We’re thrilled to hear that Charlotte and Justine made your experience so positive from start to finish. Justine takes great pride in providing clear guidance, reassurance, and unwavering support, and it’s wonderful to know that her dedication and care made a real difference during what can be an emotional and stressful process. Your kind words mean a lot, and we’re so grateful to have been able to support you every step of the way.Justine - Martin & Co Bury St Edmunds
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