I recently sold our house and had a really positive experience with the progression team, especially Emma, who I worked with throughout.
The service felt genuinely personal, and Emma went above and beyond at every stage. Without her, I honestly think we could have lost our buyer — she really held everything together and kept the process on track when things got challenging.
She was always proactive, kept me well informed, and handled any issues quickly and calmly. What can often be a stressful process felt much more manageable thanks to her support.
I’d highly recommend the team, and a big thank you to Emma for all her hard work in getting us to exchange!
Special thanks to Emma Alben:
Your support went far beyond just the process itself — you really helped us through it mentally as well, which meant a lot during what could have been a very stressful time. It genuinely felt like you were always there keeping everything steady and under control.
We’re so grateful for your hard work, patience, and reassurance throughout. We truly don’t think we’d have got to exchange without you.
Thank you again — it’s been hugely appreciated.21 Apr 2026
Mariko KajiiThank you, Mariko & Tom, for your very kind feedback. I'm so pleased I could help on the journey of selling your home and wish you both every happiness in your new home (when you get there).Emma - Prime Progression Ltd
Since the first transaction Prime Progression have been nothing short of brilliant. We have had two seperate case handlers and both have worked very hard to help our sales complete. we would 100% recommend Prime Progression to any agent.
Special thanks to Ellen Johnson:
Ellen came in and took over from Emma who was originally handling our cases and from the first transaction we knew we were in good hands. Ellen is very proactive and great at keeping all sides of the transaction up to date we are very happy to have Ellen handling our sales.03 Mar 2026
Kieran HillThank you for your very kind feedback, Kieran. We love to be a part of your team, supporting your sales through to completion.Emma - Prime Progression Ltd
During the purchase of our home, we unfortunately had a very slow and quite unresponsive solicitor acting for the seller, which caused significant delays to the process. However, this company consistently pushed things forward with real effort, persistence, and proactive follow-ups, even chasing the seller’s solicitor and ensuring they carried out their responsibilities properly.
I’m genuinely very satisfied with the service and would absolutely recommend working with them.
Special thanks to Demi Lycett:
During the purchase of our home, we unfortunately had a very slow and quite unresponsive solicitor acting for the seller, which caused significant delays to the process. However, this company consistently pushed things forward with real effort, persistence, and proactive follow-ups, even chasing the seller’s solicitor and ensuring they carried out their responsibilities properly.
I’m genuinely very satisfied with the service and would absolutely recommend working with them.
27 Feb 2026
Hadi NoruzianreykandehYou are most welcome, Hadi. It was a pleasure to assist you. Wishing you all the very best in your new home.Demi - Prime Progression Ltd
We have worked with Prime Progression for around three years and they have become a trusted extension of our business.
Outsourcing sales progression means placing your brand and reputation in someone else’s hands. Emma and the team take that responsibility seriously and consistently deliver a professional, reliable service to our clients.
We would have no hesitation in recommending Prime Progression to any agency seeking a dependable sales progression partner.
Special thanks to Demi Lycett:
Demi has become a key part of our extended team over the past few years. She is hardworking, thorough and exceptionally diligent, with a calm and highly professional approach to every transaction.
Her communication is clear and proactive, she manages pressure well and she understands the importance of protecting both client relationships and our brand throughout the process.
We genuinely value her contribution and would have no hesitation in recommending her to any agency looking for a reliable and capable sales progression professional.26 Feb 2026
Tony DobbinsThank you for your kind words, Tony. It is a pleasure working with you and the team at Anthony Jones Properties.Demi - Prime Progression Ltd
I use Prime Progression for every sale and always know my clients are in good hands. They are extremely easy to work with, professional and knowledgeable.
Special thanks to Emma Alben:
Emma is just fantastic - so organised and my clients love her23 Feb 2026
Hayley GeorgiouThank you for your very kind words, Hayley. We love to be a part of your team, supporting your sales through to completion.Emma - Prime Progression Ltd
The experience was seemless and very helpful. The phone got answered and emails were replied to, which can’t be said for many parties involved in our sale and purchase.
Special thanks to Demi Lycett :
We really appreciated Demi during our house selling and buying process. It was complicated at times and cannot thank Demi enough for multiple times just being on the end of the phone to talk through options and potential scenarios. We honestly don’t think this sale would have completed without her persistence up and down the chain. To add to her professional expertise and influence, she was a genuinely lovely person to speak to and we trusted always had our best interests throughout the entire process. We felt she really did go above and beyond for us.20 Feb 2026
Stephanie LavallinThank you, Steph for your lovely kind words. It was a challenging chain most definitely but it was a pleasure to assist you and Laurel. Wishing you all the best for the future in your new home.Demi - Prime Progression Ltd
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