Balgores Property Dagenham

5 Star Review

23 Feb 2026

Tom Courtney (landlord)

I’ve had a very positive experience working with Balgores (formerly Ashton Estate Agents) as my letting agent. As a landlord, having a dependable and well-organised team makes a real difference, and they have provided a professional and consistent service throughout.

They have been proactive in marketing my property and thorough in sourcing and referencing suitable tenants, which has helped ensure good tenancies. Communication is clear and timely, and they keep me informed at each stage of the process. Their management service has also been efficient in handling maintenance matters and day-to-day issues, allowing me to step back with confidence.

Overall, they offer a reliable and well-run service that gives me reassurance my property is being properly managed. I would be happy to recommend them to other landlords looking for capable and professional support.

Special thanks to Charlotte Cobbing:
I’ve had the pleasure of working with Charlotte as my letting agent, and she has been excellent throughout.

She is extremely well organised and proactive, often anticipating what needs to be done before I even have to ask. That level of foresight makes a real difference as a landlord and gives me confidence that everything is being handled properly behind the scenes.

Charlotte is also very good at dealing with tenants - professional, fair, and clear in her communication. When issues arise, she stays calm and practical, which makes even more stressful situations feel manageable. Rather than problems escalating, she approaches them in a way that makes them feel straightforward and solvable.

Above all, she is dependable. I know that if something needs attention, she will take care of it. We’re very fortunate to have her managing our property.

5 Star Review

23 Feb 2026

Angela Courtney (landlord)

I’ve been working with Balgores (previously Ashton Estate Agents) to let and manage my property, and the experience has been consistently positive.

They approach things in a straightforward and professional way, which I appreciate. From marketing the property to arranging viewings and carrying out tenant checks, the process has been handled efficiently. They’ve been successful in securing suitable tenants and ensuring everything is properly set up from the outset.

On the management side, they deal with maintenance issues and tenant communication promptly, which takes a significant amount of pressure off me as a landlord. I’m kept informed without being overwhelmed, and I feel confident that matters are dealt with appropriately when they arise.

Overall, they provide a dependable service and have made the letting and management process smooth and manageable. I’m pleased to continue working with them.

Special thanks to Charlotte Cobbing:
Charlotte has been a real asset in managing my property. She is highly organised and clearly takes pride in staying on top of every detail, which makes the whole process feel structured and under control.

What stands out most is her proactive approach. She doesn’t just react to situations — she anticipates them. That forward planning has saved time and prevented potential issues from becoming bigger problems. It’s reassuring to know she’s always thinking a step ahead.

She handles tenant matters with professionalism and confidence, maintaining a balanced and constructive approach. Even when situations could be stressful, she remains calm and measured, which makes everything feel far more manageable. Her steady manner creates a sense that whatever arises can be dealt with properly.

Charlotte is someone I can genuinely rely on, and that consistency is invaluable. We’re lucky to have someone so capable looking after the property.

5 Star Review

23 Feb 2026

Tom Courtney (landlord)

I’ve had a very positive experience working with Balgores (formerly Ashton Estate Agents) as my letting agent. As a landlord, having a dependable and well-organised team makes a real difference, and they have provided a professional and consistent service throughout.

They have been proactive in marketing my property and thorough in sourcing and referencing suitable tenants, which has helped ensure good tenancies. Communication is clear and timely, and they keep me informed at each stage of the process. Their management service has also been efficient in handling maintenance matters and day-to-day issues, allowing me to step back with confidence.

Overall, they offer a reliable and well-run service that gives me reassurance my property is being properly managed. I would be happy to recommend them to other landlords looking for capable and professional support.

Special thanks to Charlotte Cobbing:
I’ve had the pleasure of working with Charlotte as my letting agent, and she has been excellent throughout.

She is extremely well organised and proactive, often anticipating what needs to be done before I even have to ask. That level of foresight makes a real difference as a landlord and gives me confidence that everything is being handled properly behind the scenes.

Charlotte is also very good at dealing with tenants - professional, fair, and clear in her communication. When issues arise, she stays calm and practical, which makes even more stressful situations feel manageable. Rather than problems escalating, she approaches them in a way that makes them feel straightforward and solvable.

Above all, she is dependable. I know that if something needs attention, she will take care of it. We’re very fortunate to have her managing our property.

5 Star Review

20 Feb 2026

Shania Ferdus (tenant)

The agency have been nothing but smooth sailing right from the beginning. Everyone I NBC loved worked their upmost best to help me. I am forever grateful. Whenever I have a query they sort it out straight away and have a solution relayed back to me within that day. I couldn't be happier.

Special thanks to Charlotte Cobbing:
She is an absolute star.

5 Star Review

19 Feb 2026

Tony Boys (seller)

We decided to sell our house, so I arranged for half a dozen estate agents to come round and give me a valuation.
After listening to most of their sales pitches and a fair bit of nonsense, I started to worry — am I even going to find the right estate agent? ????

Out of desperation, I rang Balgores — not one of the big-name agencies, but I thought I’d give them a try.

Femi, the branch manager, turned up. He didn’t give a sales pitch or waffle. The only thing he said was, “I want this property on my books — and I will sell it.”

We agreed on a commission rate we were both happy with, and within a week, we had over 30 viewings and an agreed offer.

We’ve now officially sold the property — and we also used Balgores’ recommended solicitors, PCS, who were excellent.

Femi, Sarah, and the rest of the team were brilliant and supportive throughout the entire process. Thank you.

But there’s one person who really stood out. Once Femi and the team had done their job, they passed the case on to someone who saw it through to exchange and completion.

I’m in my 60s and I’ve always wanted to meet Wonder Woman — and I finally did.

Louise.

I had so many conversations with her over the phone. She was on top of everything.

When we received emails from the solicitor filled with jargon, Louise would call us and explain everything in plain English. She made a very stressful process feel manageable — and even human.

I truly hope that everyone going through a sale or purchase has a Louise to guide them through it.

No one asked me to write this review. I’m doing it because it’s well deserved.
I also hope the owners and senior managers of Balgores read this — because it’s people like Louise who make your company what it is.

I sincerely hope you show your appreciation with a Pay rise or at best a bonus.
Sometimes, we don’t realise how valuable someone is… until it’s too late.
Louise, thank you so much for all of your help. Much appreciated And I hope you enjoy your flowers, chocolates and wine.
Thank you
Tony

Special thanks to Louise Gibson:
She was fabulous!! Couldnt have sold my property without her

5 Star Review

19 Feb 2026

Razak Issah (buyer)

The purchase of the flat in Temple Avenue was a little bit tricky but made much easier after consulting with the team and receiving the right advise. I'm very happy with the communication and the proactiveness of this estate agent

Special thanks to Rayyan Nur:
Rayyan supported me and assisted me throughout the entire transaction. When I couldn't access the contracts. Rayyan met me at my property and helped me get through the final stages.