Reviews | The ESTAS Awards for Trinity Property

All-time Customer Service Rating

98.5%

Based on 70 verified reviews from home movers

Trinity Property
21 Wolverhampton Street, Dudley Get in touch today

Sell your house with this agent

AI Reviews Summary

Trinity Property consistently earns high praise for its professional, communicative, and efficient service across sales, lettings, and property management, with team members including Eric, Lauren, Aimee, Eva, Dominica, and Kerry frequently commended for their responsiveness and dedication in ensuring smooth transactions. Clients particularly value the team's ability to simplify complex processes, such as overseas transactions or securing tenants, with only isolated notes regarding timing or pace occasionally mentioned, typically attributed to external factors. Overall, feedback reflects strong client satisfaction and a high likelihood of recommendation.

These reviews are completed at the end of the transaction and independently verified.

5 Star Review

24 Jul 2026

Graham Nicklin (seller)
First class company !!!
Would highly recommend.
Friendly, professional and communication of the highest level.
Would have given more than 5 stars if system had allowed!!!

Special thanks to Eric, Lauren and Kayleigh xxxx:
From first meeting Eric and being looked after by Lauren and Kayleigh.

These guy operate at the highest standards, super professional and Friendly!!!

5 Star Review

23 Jul 2026

Porto Shmuelly_Kagami (landlord)
I recommend Trinity Property Management without hesitation.

For several years, they have managed my property to my complete satisfaction, as well as the satisfaction of my tenants. I work closely with three people: Eric Morse-Brown, the managing director, Dominica Dylag, who manages the day-to-day operations of the property, and Kerry Capewell, who handles finance.

Over the years, every issue or question that arose was handled promptly and with great dedication, always taking into consideration my interests as a landlord, alongside those of the tenants. Recently, a tenant moved out after several years due to a relocation outside the UK, and he also spoke very highly of Trinity's attentive support throughout his tenancy.

It is a small, highly attentive agency with reliable, hardworking professionals, and it is an absolute pleasure to work with them.

Special thanks to Eric Morse-Brown:
Eric responds quickly, handles everything professionally, and always provides great solutions. He is as helpful as can be and a wonderful person to work with.

5 Star Review

29 Jun 2026

David Shakespeare (landlord)
My experience with Trinity Property was and is brilliant,
the staff are amazing and can't thank them enough for what they have done for me,
Eric the director advised me personally all the way through and his team
work brilliantly to get things in place for me,

Thank you all

Regards David Shakespeare

Special thanks to Aimee Hicklin:
Aimee worked especially hard to get the documents i needed to make everything compliant for me and my tenants,

5 Star Review

27 Jun 2026

Mohammad Suleman Khan (buyer)
Buying A Property Can Be Stressful, But Lauren And Kayleigh From The Sales Team Were There To Support Me Every Step Of The Way.

They Were Always Keeping In Touch With Me And Made Sure I Knew Exactly What Was Happening Throughout The Process. Whenever I Had A Question Or Needed An Update, They Responded Quickly, Which Really Helped Put My Mind At Ease.

Lauren And Kayleigh Were Also Fantastic At Communicating With My Solicitor, Constantly Chasing Things Up And Helping To Push The AML Checks And The Rest Of The Purchase Forward. It Really Felt Like They Genuinely Cared About Getting Everything Completed As Smoothly And Quickly As Possible.

I'm So Grateful For All Of Their Hard Work, Patience, And Support, And I Can't Thank Them Enough.

If You're Looking For An Estate Agent Who Genuinely Cares And Goes The Extra Mile, I Would Highly Recommend Trinity Property.

Special thanks to Lauren Giles:
Lauren And Kayleigh Were Also Fantastic At Communicating With My Solicitor, Constantly Chasing Things Up And Helping To Push The AML Checks And The Rest Of The Purchase Forward. It Really Felt Like They Genuinely Cared About Getting Everything Completed As Smoothly And Quickly As Possible.

Lauren Supported Me Throughout The Home Buying Journey With An Incredible Amount Of Support, Liaising Back And Fourth With The Solicitor And The Vendors Keeping Them Reassured Of The Purchase Of The Property.

5 Star Review

05 Jun 2026

Ben Oseland (tenant)
Trinity was amazing with everything from the first step of visiting the property to then getting the keys.

Special thanks to Aimee Hicklin :
Aimee was amazing and so helpful with everything. Being a first time Tennant she explained everything perfectly and me feel so at ease with everything and made me feel that I've got somebody who genuinely cares about making me feel comfortable with the whole experience.

5 Star Review

07 May 2026

Kayleigh Croutear (tenant)
Excellent estate agents, if there’s any problems we’ve ever had.

Cannot fault them at all, would highly recommend to anyone.