Chiddicks Homes

Chiddicks Homes logo
All-time Customer Service Rating

99.2%

Based on 151 verified reviews from home movers
Chiddicks Homes
662 Southchurch Road SS1, Southend-on-Sea
Get in touch today

AI Reviews Summary

Chiddicks Estate Agents receive overwhelmingly positive feedback across sales, lettings, and property management, with customers consistently praising the team's professionalism, responsiveness, and clear communication throughout every stage of the process. Individual team members—including Charlotte, Michael Hoy, Elizabeth, Mike, and Luke—are frequently commended for their attentive, personalised support that helps ensure smooth, efficient, and reassuring transactions, even in cases involving added complexity. This consistently strong satisfaction reflects a high level of trust and confidence, with clients readily recommending the agency for future property needs.

These reviews are completed at the end of the transaction and independently verified.
5 Star Review

24 Sep 2026

David Hurst (landlord)
Chiddicks Homes helped us find a commercial tenant. Easy to deal with, well organised and efficient. I enjoy working with them.
Special thanks to Mike Hoy:
Very knowledgeable, punctual and honest. Ive know him a long while and trust him.
Reply from Chiddicks Homes:
Luke - Chiddicks Homes
5 Star Review

24 Sep 2026

Kiran Gowdru (seller)
I had a really positive experience with Michael Hoy while selling my flat. As the Director of the company, he personally dealt with my sale, which made a big difference. He was always quick to respond, kept me updated throughout, and was genuinely easy to get hold of whenever I had a question.

What I appreciated most was how well he communicated with everyone involved. He liaised directly with both my solicitor and the buyer’s solicitor and helped keep things moving when there were queries or updates needed. I never felt like I was having to chase for information or find out what was happening.

The whole process was handled professionally but also with a very personal touch. Michael was attentive, straightforward and clearly took responsibility for making sure the sale progressed smoothly.

A genuine 5-star service. I would definitely recommend Michael to anyone looking to sell their property.
Special thanks to Michael Hoy:
I would like to nominate Michael Hoy for his excellent service throughout the sale of my flat. He dealt with me personally, communicated promptly, and kept both solicitors well informed, ensuring everything progressed smoothly. His professionalism, personal attention and proactive approach made the whole process much easier. A truly 5-star service and very deserving of recognition
Reply from Chiddicks Homes:
Thank you so much for your incredibly kind words and for taking the time to share your experience. It was a pleasure personally handling the sale of your flat, and I’m delighted to hear that you felt well informed and supported throughout the process. Keeping communication clear between all parties, particularly the solicitors, is something I always see as an important part of ensuring a sale progresses as smoothly as possible. I really appreciate your recognition of my service and your recommendation. Your feedback means a great deal to me and the team. Thank you again, and I wish you all the very best for the future!
Mike - Chiddicks Homes
5 Star Review

11 Sep 2026

Hussam Nour (buyer)
⭐⭐⭐⭐⭐

I couldn’t recommend Chiddick Homes highly enough. I first rented my previous flat through them around three years ago, and throughout that time they were incredibly helpful and professional, even though they weren’t directly managing the property. Michael Hoy in particular was always extremely helpful, responsive and willing to go the extra mile whenever I needed assistance.

More recently, I had the pleasure of going through Chiddick Homes again when purchasing my first property, and once again they were fantastic throughout the entire process. They were proactive, professional and consistently on top of everything, regularly chasing both sides to make sure everything was progressing and helping to get the purchase completed as quickly and smoothly as possible.

It’s rare to find an agency that provides such a high level of service over such a long period, and I’m very grateful for all their help. A special thank you to Michael for his support throughout both experiences.

I would have no hesitation whatsoever in recommending them to anyone looking to rent, buy or sell a property. Five-star service from start to finish!
Special thanks to Micheal Hoy:
As mentioned above
Reply from Chiddicks Homes:
Thank you so much for your wonderful five-star review and for taking the time to share such detailed feedback. It’s fantastic to hear that you’ve had such a positive experience with Chiddick Homes over the years, both when renting and more recently when purchasing your first property. We’re especially pleased to know that Michael has been consistently helpful, responsive and supportive throughout both experiences. We really appreciate your kind words about the team’s professionalism and commitment to keeping everything moving smoothly. Helping our clients through such important milestones is something we take great pride in. Thank you again for choosing Chiddicks Homes and for your recommendation. We wish you all the very best in your new home!
Luke - Chiddicks Homes
5 Star Review

11 Aug 2026

Teresa Manton (seller)

Luke, Michael and Charlotte looked after me every step of the way, making my sale stress free
Reply from Chiddicks Homes:
Thank you so much for your kind words! We’re delighted to hear that Luke, Michael and Charlotte were able to make the process smooth and stress-free for you. It was a pleasure helping you with your sale, and we really appreciate you taking the time to share your experience. Wishing you all the very best for the future!
Elizabeth - Chiddicks Homes
5 Star Review

10 Aug 2026

Brett pidgeon (landlord)
as a landlord I've found chiddicks fast and efficient with great communication.
As a buyer they was great which made for a fast and effortless purchase
Special thanks to mike charlotte hoy barret:
mike and Charlotte where both super helpful and where who I delt with mainly but all the staff have been great
Reply from Chiddicks Homes:
Thank you so much for your fantastic review! We’re delighted to hear that you’ve had such a positive experience with us, both as a landlord and as a buyer. It’s great to know that you found the process fast, efficient and effortless, and that our communication met your expectations. We’ll be sure to pass your kind comments on to Mike and Charlotte, as well as the rest of the team. It was a pleasure helping you, and we really appreciate you taking the time to share your experience with us.
Luke - Chiddicks Homes
5 Star Review

30 Jul 2026

David Heaver (buyer)
From start to finish and even after the process was complete, Chiddicks were exceptional.
Charlotte, in particular, was exemplary in every way.
I have been led to believe that moving was a stressful experience, however, with Chiddicks have not felt any!
Special thanks to Charlotte Barrett:
From start to finish and even after the process was complete, Chiddicks were exceptional.
Charlotte, in particular, was exemplary in every way.
I have been led to believe that moving was a stressful experience, however, with Chiddicks have not felt any!
Reply from Chiddicks Homes:
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your experience with Chiddicks was so positive and, most importantly, stress-free. Charlotte will be thrilled to hear your kind words — she always goes above and beyond to make the moving process as smooth and straightforward as possible. Thank you again for choosing Chiddicks and for taking the time to share your experience. We wish you all the very best in your new home!
Mike & Luke - Chiddicks Homes

The ESTAS

ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.

The ESTAS