Butt Estates

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All-time Customer Service Rating

97.9%

Based on 198 verified reviews from home movers
Butt Estates
75 Fore St, Topsham, Exeter
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AI Reviews Summary

Butt Estates consistently earns high praise for professionalism, strong local market knowledge, and proactive, clear communication, with individual team members such as Nathan, Amelia, Sam, Ellie, George, Emily, and Tia frequently recognised for their responsive, knowledgeable, and client-focused support throughout buying and selling journeys. Clients particularly value conveniences like WhatsApp updates, support with first-time buyers, and persistence through occasional complexities such as buyer withdrawals or slower conveyancing timelines, which were generally resolved smoothly. Overall feedback reflects a strongly positive, largely stress-free experience, with only isolated notes suggesting that even more frequent proactive check-ins during quieter periods could further enhance service.

These reviews are completed at the end of the transaction and independently verified.
5 Star Review

16 Oct 2026

charmaine stevens (seller)
Butts estate agents where recommended to me by a friend
They are absolutely faultless
Great communication super helpful also looked the part smart professional
I have already recommended them to friends well done Butts top of your game
Thanks
Charmaine
Special thanks to Emily Director:
All very good
5 Star Review

07 Oct 2026

Francesca O'Keeffe (seller)
I contacted Tia Butt in April of this year, asking her for a probate valuation for my mother's home. I liked her the moment we met, she has great enthusiasm and is super efficient, communication via WhatsApp from the get go.
Once I had applied for probate I went straight back to Tia, instructing her firm to sell the property for me.
Immediately she set up a WhatsApp group with all of Butt's agents on it, she put me in touch with the firm who would be taking photos of the property and creating floor plans for the sales brochure. This was all seamless and done within a matter of weeks.
There were many viewings and within the two weeks we had two offers, accepting one within the month and the sale has just completed in less than 10 weeks. I am delighted.
What could have been very stressful was straightforward and I wouldn't hesitate to recommend this firm to anyone looking to sell their home.
Special thanks to Amelia Evans:
I would like to mention Amelia as she did an amazing job negotiating the sale. However, I would also like to mention George Church who did all the leg work with the buyer. Both were exceptional and professional.
4.5 Star Review

02 Oct 2026

Julia Curme (seller)
The team were always very patient, understanding and active. From the very beginning Nathan filled us with confidence and hope.
It took a while longer than expected, but no fault lirs with Butts or us, just the way it goes sometimes.
George, and Amelia are amazing. George with his honest appraisal of where we we at in the earlier days, and Amelia with her skill and dexterity at the nail biting end point. Thank you so much
5 Star Review

29 Sep 2026

Matt Phillips (buyer)
We really enjoyed working with the team at Butt Estates when looking for our new home. We met and spoke to various members of their team as we viewed properties. We managed to view and secure an off market property due to their reach and knowledge of the local market.

Through the process, they kept us up to date and on target. We would not have the home we have now without them.
5 Star Review

27 Sep 2026

Julie Wreford-Hyde (seller)
From our first consultation through to completion we were incredibly well looked after by Amelia. The communication platform used by Butt Estates kept us well informed and queries were answered promptly. A process that can be incredibly stressful has been thankfully well managed for which we are very grateful.
Special thanks to Amelia Evans:
Amelia kept us well informed and provided good advice. Her warm personality and good sense of humour has helped us through what can be a very stressful process. Thank you Amelia.
5 Star Review

23 Sep 2026

Ellie Brooks (buyer)
Butt Estates were nothing short of amazing throughout the whole process of buying my first home.
I would highly recommend Butt Estates for anybody looking to buy their first home!
Special thanks to Tia Butt:
Tia was incredible help throughout the entire process and I couldn’t thank her enough for all her help.
I was entirely clueless at what I needed to do and she was there every step of the way.

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