My initial contact was with Dawn Cox and I was immediately impressed with her enthusiasm, engagement and willingness to know about my property and how AM&M could best help me to sell it.
In a similar manner Chris Pick came to take photographs and record accurate information.
Both Dawn and Chris communicated very clearly every aspect of the sale explaining the process and the costs as well as their roles in the procedure. They kept me up to speed via telephone and email.
They reacted swiftly and professionally for every viewing appointment keeping both myself and the prospective buyers up to date with accurate information.
I genuinely felt I was their only client because they made every effort to listen, follow all sales enquiries, keep me in the picture and follow through in every instance however late in the day. They obliged with accompanied viewings if I was unavailable.
They both thought outside the box and were absolutely brilliant and their caring attitude shone through. Excellent teamwork from all members of staff.
Special thanks to Dawn Cox:
I must emphasise Dawn Cox’s enthusiasm, engagement and willingness to know about my property and how AM&M could best help me to sell it.
Dawn always communicated very clearly every aspect and stage of the sale explaining the process and the costs as well as her role in the procedure. She kept me up to speed via telephone and email and was always positive and reassuring.
Dawn reacted swiftly and professionally for every viewing appointment keeping both myself and the prospective buyers up to date with accurate information.
I genuinely felt I was her only client because she made every effort to listen, follow all sales enquiries, keep me in the picture and follow through in every instance however late in the day. She also obliged and arranged accompanied viewings if I was unavailable at short notice.
Dawn is always thorough and painstaking to dot the ‘i’s and cross the ‘t’s and really went the extra mile. Always friendly yet professional and really interested in the clients’ needs. Outstanding work. This Lady is a ‘DOER’ Thank you Dawn.
18 Feb 2026
Helen Hall (seller)
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.