Stratfords Residential Sales and Lettings

5 Star Review

16 Sep 2026

Gail dalton ayres (tenant)

All staff have been very good when I have rang and in arranging viewings for the apartment. Thank you everyone.

Reply from Stratfords Residential Sales and Lettings:

Thank you very much Gail!

Luke Thirkettle - Stratfords Residential Sales and Lettings

4.5 Star Review

07 Apr 2026

Anne Shedden (tenant)

I want to praise the company in particular Luke.
He went above and beyond for me on a bank holiday.
Despite the office being closed and the emergency line(not Stratfords) being no help whatsoever Luke saved the day. I had been in a very precarious position which could have escalated.
I can’t thank him enough and would thoroughly recommend him and his team to anyone wishing to rent property.

Special thanks to Luke Thirkettle:
Just thank you thank you thank you!

5 Star Review

21 Mar 2026

Ricardo Barclay (tenant)

I’ve had a really positive experience with Stratford’s from the very first viewing through to moving in and getting settled.

The whole process was handled quickly, smoothly, and very professionally. Communication was excellent throughout — any questions I had were answered straight away, and everything was clearly explained which made the whole experience feel stress-free.

What stood out most was how efficient and organised everything was. Moving can usually be quite overwhelming, but Stratford’s made it feel straightforward and well managed from start to finish.

Even after moving in, the level of service has stayed just as high. They’ve continued to be responsive, helpful, and easy to deal with, which makes a big difference.

It’s clear they genuinely care about their tenants and the service they provide, and I really appreciate the effort the team have put in throughout.

Thank you again to everyone involved — it’s been a great experience.

Special thanks to Leon, Chris & Luke Hill & Thirkettle:
I’d like to give recognition to Leon, Chris and Luke for all being consistently excellent throughout my experience.

Leon was fantastic from the very beginning, making the viewing and initial process smooth, informative and genuinely welcoming. He set a great first impression which carried through the rest of the experience.

Chris has been incredibly helpful since move-in, always polite, patient and quick to assist with any questions over the phone. Every interaction has been positive and he’s always made sure things are clearly explained and resolved.

Luke has also been brilliant, particularly with recent communication around my payment schedule. Everything was handled quickly, clearly and professionally, which made the process very straightforward.

Overall, the team have been consistently efficient, friendly and supportive — a real credit to the business.

Reply from Stratfords Residential Sales and Lettings:

Thank you very much for the kind words, Glad to hear everything has gone well with your move in!

Luke Thirkettle - Stratfords Residential Sales and Lettings

5 Star Review

01 Mar 2026

Cam Brierley (tenant)

Unbelievably positive experience renting and getting moved in with Stratfords. After a few disappointing experiences with agencies in the city, it was a breath of fresh air for Luke to book me into a viewing as soon as possible when I phoned, even taking the time after work to show me around.

From there, referencing and the letting process was expertly managed and felt as smooth as can be. Everything from picking up the keys to the first week after move-in felt so well-timed. Really feels like Stratfords get it in terms of what information to provide and when. Nothing but good words to say about this company so far. I know renting is more about who manages the property you like, rather than searching for a specific agency, but if you're considering Stratfords then all I can say is that they've been OUTSTANDING. Thanks very much guys.

Special thanks to Luke Thirkettle:
Answered my phone call first thing in the morning and had me viewing the property that evening after work. Professional and knowledgeable throughout. Not a bad word to say.

5 Star Review

07 Apr 2024

Ty Armstrong (buyer)

Matt from Stratfords was very good at providing us with information and was easy to contact. He was also very good at communicating the process to us as first time buyers. Thanks again Matt!

Special thanks to Matt Fessey:
Matt from Stratfords was very good at providing us with information and was easy to contact. He was also very good at communicating the process to us as first time buyers. Thanks again Matt!

5 Star Review

21 Mar 2024

Ellen Elizabeth Godfrey (seller)

Title: Exceptional Service and Expertise

I cannot express enough how pleased I am with the outstanding service provided by Stratford's Estate Agent's . From the moment I stepped into their office to the day I sold my home, every interaction was marked by professionalism, dedication, and genuine care.

The team at Stratfors demonstrated unparalleled expertise in the real estate market. They listened attentively to my needs and preferences, and then went above and beyond to sell my property. Their in-depth knowledge of the local area and the intricacies of the housing market made the entire selling process smooth and stress-free.

What truly sets Stratford's apart is their commitment to client satisfaction. They didn't just focus on closing a deal; they prioritized my happiness and ensured that I was given feed back from clients viewings. Their patience, understanding, and unwavering support throughout the entire journey were truly remarkable.

Communication with Stratford's was seamless and transparent. They kept me informed at every stage of the process, promptly answered all my questions, and provided valuable insights and advice that helped me make informed decisions.

Furthermore, their attention to detail and meticulous approach to handling paperwork and negotiations instilled confidence in me every step of the way. I felt reassured knowing that I had a dedicated team working tirelessly to protect my interests and ensure a successful outcome.

In addition to their exceptional professionalism, their team exuded warmth and sincerity, making me feel like more than just a client – I felt like a valued friend. Their genuine enthusiasm and passion for what they do shone through in every interaction, creating a truly positive and memorable experience.

Overall, I cannot recommend Stratford's highly enough. If you're in search of a trustworthy, knowledgeable, and client-focused estate agent who will go above and beyond to help you sell your home, look no further than Stratford's. They are simply the best in the business, and I am forever grateful for their exceptional service.

Thank you, Stratford's for making my home-selling journey a truly unforgettable one.

Warm regards,
Ellen Godfrey

Special thanks to Matt Fessey:
I am delighted to put forward Matt Fessey for commendation, recognizing his outstanding commitment to excellence and his consistent demonstration of going above and beyond in his role at Stratford Estate Agents.

Matt's contributions have consistently elevated the standards of service within his organization. His meticulous attention to detail and proactive approach have been instrumental in ensuring the success of selling my home.

What truly distinguishes Matt is his unwavering dedication to exceeding expectations. Time and again, he has demonstrated a willingness to go the extra mile for his clients.
Furthermore, Matt's positive demeanour and willingness to collaborate make him a valuable asset to Stratford's.

In summary, Matt Fessey exemplifies the core values of Stratford Estate Agents through his dedication, professionalism, and unwavering commitment to excellence. I am confident that his continued contributions will further enhance the reputation and success of Stratfords.

Thank you, Matt, for your exceptional service and dedication to excellence, and making selling my home a positive experience.