Tom and the team have been excellent, the is the second mortgage I have done through the levels financial and they have been great on both occasions
Special thanks to Tom Horsey :
Tom has been extremely helpful, attentive, has worked very hard to secure me the best rate possible and I can’t recommend him enough15 May 2026
Ellen small
Jess was amazing, she explained everything so well and helped me with every query I had! She is also such a lovely and approachable person it’s made the whole process less overwhelming. She also recommended me for free advise from other members of the team so I am also getting support from Dan and Tom for my pension and insurance. The whole team couldn’t have done more and I’m so glad I went to Levels! Will forever be recommending them and using again!
Special thanks to Jess Kinrade:
Jess was so friendly and supportive throughout the process, helping me to understand my options and always there to answer questions I had. Couldn’t have asked for a better experience! She made everything less stressful and overwhelming! Hugely grateful :)12 May 2026
Hazel Barry
Overall our experience was fantastic any worries or queries we had was always appeased & nothing was ever to much. A very smooth and calm process, thank you.
Special thanks to Edd Popplewell:
Edd was fantastic with every step through our process. Edd was very reassuring and always had time to explain each step to use. Thank you11 May 2026
David Meaden
Overall our experience was fantastic any worries or queries we had was always appeased & nothing was ever to much. A very smooth and calm process, thank you.
Special thanks to Edd Popplewell:
Edd was fantastic with every step through our process. Edd was very reassuring and always had time to explain each step to use. Thank you11 May 2026
David Meaden
I had used Zoe for my last 3 remotgages, however she had been promoted (woohoo), and so put me in contact with her colleague Chris.
Chris did a stand out job getting our mortgage application for a new house in before the increases! It wasn't your standard single home mortgage either. So, he did an amazing job securing it for us.
Special thanks to Chris Dines:
See above11 May 2026
Jonathan Payne
Helpful and fast to respond
Special thanks to Luke Wilkins:
Friendly and helpful11 May 2026
Brent Dove
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.