Reviews | The ESTAS Awards for Zest Money Group

All-time Customer Service Rating

97.8%

Based on 93 verified reviews from home movers

Zest Money Group
The Old Joinery, Maldon Rd, Colchester Get in touch today

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AI Reviews Summary

Clients consistently report highly positive experiences with this mortgage advisory service, frequently praising the professionalism, clarity, and responsiveness of staff members such as George, Eva, Brooke, Doug, and Tom. Reviewers particularly value the step-by-step guidance and reassurance provided throughout the process, which proved especially beneficial for first-time buyers and helped ease the typical stress of securing a mortgage. Overall sentiment is overwhelmingly favourable, with clients citing time saved, efficient communication, and strong trust in the team's expertise as key reasons for recommending the service.

These reviews are completed at the end of the transaction and independently verified.

5 Star Review

21 Oct 2026

Tom Lowther
Clear, concise, honest from the outset, approachable and persistent.

Special thanks to Eva Milne:
Honest from the outset. Down to earth, hard working and reliable. A real asset to the Zest team.

5 Star Review

16 Oct 2026

Rhys Chapman
Great advice from Eva at a very difficult time for Mortgages, getting the best mortgage for me at the moment. Excellent and thorough follow-up comms from Brook to get mortgage agreement.

Special thanks to Eva Milne:
Across the 4 months of my house search through to securing the best mortgage I could get at the moment, Eva has been great at explaining everything along the way and a constant source of advice.

5 Star Review

07 Oct 2026

Adam Goodman
I had a fantastic experience with Zest Money Group and would highly recommend them. Brooke and Eva were both excellent throughout the entire process.
They were friendly, professional and incredibly helpful, always taking the time to explain everything clearly and answer any questions I had. Communication was brilliant from start to finish, and I always felt kept up to date with what was happening.
They made what can be quite a stressful process feel straightforward and manageable, and I really appreciated the time and effort they both put into finding the right option for me.
A huge thank you to Brooke and Eva for all your help — excellent service from start to finish!

Special thanks to Adam Goodman:
Brooke and Eva were both absolutely fantastic throughout the whole process. They were incredibly helpful, patient and always happy to answer my questions, no matter how many I had! They explained everything clearly, kept me updated throughout and genuinely made me feel like they were doing everything they could to find the best option for me.
What could have been quite a stressful process was made so much easier because of their support and professionalism. I really appreciated all the time and effort they put in, and I wouldn’t hesitate to recommend either of them. They are both a real credit to Zest Money Group and thoroughly deserve the recognition.

5 Star Review

21 Aug 2026

Tommy Abrams
Our experience was really straightforward and stress free, everything was explained to us in detail from start to finish which really helped us as first time buyers. I would certainly recommend the services provided to us to anyone who is looking for a mortgage advisor.

Special thanks to Regan Taunton:
Regan was really helpful during the process, made himself approachable and always available to answer any questions we had. Everything was explained to us properly and made sure that we understood before moving on. I would highly recommend him to anyone else looking for a mortgage advisor.

5 Star Review

27 Apr 2026

Carrie Barfoot
The prospect of sourcing a mortgage on my own felt incredibly daunting, but Eva made the entire process seamless. She explained everything with total clarity, ensuring I fully understood my options and the key facts. Thanks to her guidance, I felt confident making informed decisions.

Eva truly went above and beyond, even staying available to answer questions after my mortgage was finalised.

I can’t recommend Eva and the Zest team highly enough.

Special thanks to Eva Milne:
Eva put me completely at ease. She broke down the complex details and made sure I felt confident in every choice I made.
Even after the paperwork was sorted, she continued to be incredibly helpful and responsive. I’m so grateful for her support.

5 Star Review

14 Apr 2026

Eva Anek
I can’t recommend George Eastwood highly enough. As a first-time buyer, the whole process felt quite daunting at first, but George made everything so clear and easy to understand from the very beginning.

He was always incredibly responsive, getting back to me almost immediately whenever I had questions, and took the time to explain every step in a way that really put me at ease. His knowledge and professionalism were evident throughout, and I always felt confident that I was in safe hands.

I would absolutely recommend George to any friends or family looking for a mortgage advisor, his support has been invaluable

Special thanks to George Eastwood:
George Eastwood has provided exceptional support throughout my experience as a first-time buyer. From the outset, he took the time to clearly explain each stage of the process, ensuring I felt informed and confident in every decision.

What stood out most was his responsiveness and dedication, he consistently made himself available to answer questions and provided clear, thoughtful guidance whenever needed. His professionalism and depth of knowledge were evident at every step, and he went above and beyond to make what could have been a stressful process feel smooth and manageable.

George is a real asset to the team, and I would not hesitate to recommend him to others.