Leslie & Co (FIA)
All-time Customer Service Rating
98.9%
Based on 197 verified reviews from home moversLeslie & Co (FIA)
Saunders House, 52-53 The Mall, Ealing, Get in touch today See our other reviews
AI Reviews Summary
Leslie & Co consistently receives outstanding feedback across sales, lettings, and buying services, with clients highly praising the team's professionalism, clear communication, and genuine, personalised care that make transactions smooth and stress-free, including during complex or international moves. Individual staff members—such as Emma, Paul Harty, Paul Leslie, Alistair, and Toni—are frequently commended for their responsiveness, patience, and dedication, which has helped first-time buyers and those in challenging circumstances navigate the process with confidence. While one isolated note mentioned fees being higher than some competitors, this was widely felt to be justified by the quality of service, resulting in overwhelmingly positive feedback and strong recommendations.
5 Star Review02 Nov 2026
Mia Colas (landlord)We have had a fantastic experience letting out our property with Leslie & Co.; the process has been smooth from start to finish. The communication with the team has been fantastic and advice on legislation was clear and prompt. The team were able to find a tenant for our property on the very first scheduled open viewing day. There is a genuine care for both tenants and landlords/landladies and this stood out to us compared to other letting agencies we met with. We have really felt as if the process was careful and considered at all points. We’d definitely recommend Leslie & Co. to prospective customers.Special thanks to Alistair Read:
Alistair was down-to-earth, honest, and reliable. He gave us really clear communication and was humorous whilst retaining professionalism.
Toni Halliday was also great at providing information around legislation. She was described to us as the ‘legal queen’ and definitely lived up to that excellent description!
5 Star Review02 Nov 2026
Mia Colas (landlord)We have had a fantastic experience letting out our property with Leslie & Co.; the process has been smooth from start to finish. The communication with the team has been fantastic and advice on legislation was clear and prompt. The team were able to find a tenant for our property on the very first scheduled open viewing day. There is a genuine care for both tenants and landlords/landladies and this stood out to us compared to other letting agencies we met with. We have really felt as if the process was careful and considered at all points. We’d definitely recommend Leslie & Co. to prospective customers.Special thanks to Alistair Read:
Alistair was down-to-earth, honest, and reliable. Very good impressions from him and we felt like he was humorous whilst retaining professionalism.
Toni Halliday has also been great with providing information on specific legislation. She was described as the ‘legal queen’ to us and has definitely lived up to that lovely description!
5 Star Review31 Oct 2026
Jhoana Paula Pagaran (tenant)We’ve had a really positive experience with Leslie&Co. The team has been professional, friendly and helpful throughout, making the whole process of our move in smooth and stress-free. Communication has been great, and any questions or concerns have been handled efficiently and with care and on time.
It’s reassuring to deal with a company that is approachable, reliable and genuinely helpful and would respond even out of working hours just to reassure their clients that they are on it.
We really appreciate their support and would happily recommend them to anyone looking for a letting agency.
Thank you for all your help and excellent service, especially to Toni, Karly, Alistair and Paul for your support. All the best and success!
-paula and romSpecial thanks to Toni Halliday:
We’ve had a really positive experience with Leslie&Co. The team has been professional, friendly and helpful throughout, making the whole process of our move in smooth and stress-free. Communication has been great, and any questions or concerns have been handled efficiently and with care and on time.
It’s reassuring to deal with a company that is approachable, reliable and genuinely helpful and would respond even out of working hours just to reassure their clients that they are on it.
We really appreciate their support and would happily recommend them to anyone looking for a letting agency.
Thank you for all your help and excellent service, especially to Toni, Karly, Alistair and Paul for your support. All the best and success!
5 Star Review28 Oct 2026
Cassidy Henderson (tenant)We had a fantastic experience with Leslie & Co. from start to finish. The team were incredibly kind, professional, and supportive from the very beginning, helping us find a lovely home despite being quite tight on time.
Communication throughout the process was excellent, and we always felt that we had the support of the entire team. Everything was handled smoothly and professionally, making what can often be a stressful process feel straightforward and well managed.
We’re so grateful for all their help and would highly recommend Leslie & Co. to anyone looking to find their next home. Thank you for making the whole experience such a positive one!
5 Star Review24 Oct 2026
Mustafa AlSarraj (tenant)Great experience!
5 Star Review30 Sep 2026
Ashton Gardner (tenant)Process has been seamless start to finish. We have a good relationship with the landlord and agents which have been helpful whenever needed - albeit rarely as everything has been so smooth.
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