Reviews | The ESTAS Awards for Leslie & Co (FIA)

All-time Customer Service Rating

98.9%

Based on 192 verified reviews from home movers

Leslie & Co (FIA)
Saunders House, 52-53 The Mall, Ealing, Get in touch today See our other reviews

Sell your house with this agent See our Google Reviews See our other reviews

AI Reviews Summary

Leslie & Co consistently receives highly positive feedback across sales, lettings, and rental services, with clients praising professional, responsive communication and a genuinely personalised, caring approach from team members including Toni, Alistair, Emma, Paula, and Paul. Reviewers particularly valued support through complex situations such as international relocations, tight timelines, and first-time transactions, with one isolated note regarding fees not being the lowest in the market easily offset by perceived service quality. Overall, feedback reflects strong trust, satisfaction, and widespread willingness to recommend the agency.

These reviews are completed at the end of the transaction and independently verified.

5 Star Review

30 Sep 2026

Ashton Gardner (tenant)
Process has been seamless start to finish. We have a good relationship with the landlord and agents which have been helpful whenever needed - albeit rarely as everything has been so smooth.

4.5 Star Review

30 Sep 2026

Yusuf Sabir (seller)
The whole team were exceptional, a pleasure to work with. Paul Harty was incredible - from the moment he showed us the house until the point we got the keys, he made sure every question we had was answered promptly. A real great person to support us along the purchase journey. Emma likewise was very supportive and ensured every process ran as smoothly as possible. Paul Leslie made us feel very welcome and really has fostered a unique culture at the firm. I recommend them highly to work with - it was a real pleasure. Thank you all team

Special thanks to Paul Harty:
The whole team were exceptional, a pleasure to work with. Paul Harty was incredible - from the moment he showed us the house until the point we got the keys, he made sure every question we had was answered promptly. A real great person to support us along the purchase journey. Emma likewise was very supportive and ensured every process ran as smoothly as possible. Paul Leslie made us feel very welcome and really has fostered a unique culture at the firm. I recommend them highly to work with - it was a real pleasure. Thank you all team

5 Star Review

29 Sep 2026

Susan N'Jie (tenant)
From the very first viewing through to the check in, communication has been excellent.
It's been a real pleasure dealing with every member of staff we have come across.
They really have made a stressful time more bearable and gone above and beyond.

5 Star Review

22 Sep 2026

Nev Gilhooly (tenant)
Friendly, professional and no nonsense EAs. Really helpful in finding a property when moving to London. Ease of reaching staff - Very easy

Special thanks to Alistair Read:
Alistair was an absolute gem, finding me an off market property during a rushed and stressful move to London as well as personal helping clear clutter from previous tenant.

4.5 Star Review

18 Sep 2026

John Speirs (tenant)
Always been very helpful, diligent and prompt to respond to any questions. Highly recommended.

5 Star Review

18 Sep 2026

Charlie Cribb (tenant)
They were always very kind, took time to explain things, and never hesitated to help us when we needed it. Would highly recommend these professionals!