Reviews | The ESTAS Awards for Wilson Estate Agents

All-time Customer Service Rating

98.2%

Based on 161 verified reviews from home movers

Wilson Estate Agents
24 Market Pl, Bolsover, Chesterfield Get in touch today See our other reviews

Sell your house with this agent See our Google Reviews See our other reviews

AI Reviews Summary

Wilson Estate Agents consistently receive highly positive feedback across sales and lettings, with customers praising professionalism, responsiveness, and clear communication throughout their transactions. Staff members including Hayley, Emma, Caroline, and Tracey are frequently commended for their proactive, personal approach, particularly in navigating chain delays and other natural complexities to achieve smooth, often better-than-expected outcomes. Overall sentiment reflects strong trust and satisfaction, with clients valuing the agency's personal touch and reliability, while only isolated notes regarding communication tools or administrative follow-ups were mentioned as minor areas for attention.

These reviews are completed at the end of the transaction and independently verified.

5 Star Review

18 Oct 2026

Callum Kinder (seller)
We didn’t have the easiest of moves when it came to selling and buying a property, however, Alicia, Sky and Hayley made the process so much easier. Through all the stress of doing this the team never failed to step in and help where possible. Couldn’t recommend them enough.

Special thanks to Alicia Lockett:
Alicia was excellent throughout the process with constant updates, helpful advice to guide us and answering any questions we had.

5 Star Review

06 Oct 2026

Wayne Jones (seller)
Fantastic service from all the team. We had some challenges in the chain but the team kept us updated and kept the pressure on other parties to help us get to completion.

Special thanks to Hayley Stansbury:
Very calming and professional despite our clear frustration with the chain at times.

4 Star Review

18 Sep 2026

Graham & Maureen Bell (seller)
We found Wilson's very professional and helpful to deal with, question and answers were dealt with very quickly and were communicated clearly. We dealt with several members of staff who were all very professional and courteous at all times.

5 Star Review

17 Sep 2026

Richard Coleman (buyer)
Great communications through the purchase of our new house, only one comment is the sold boards need to be removed (I took them down but they haven't been collected

I am not going to name a special person as they all did great

5 Star Review

07 Sep 2026

Ruth Griffiths (landlord)
Excellent Lettings team,. 1st class service.

Special thanks to Celia Gordon:
Her wealth of experience/knowledge is second to none. Very approachable and helpful. Thank you

5 Star Review

04 Sep 2026

Peter Lockwood (landlord)
Always a first class response from the rentals team, they attend to any queries promptly, great communication with the tenant through them.

Special thanks to Celia Gordon:
Great response from Celia whenever in contact.