Highly recommended, Tash and her colleagues offer exceptional service and advice through the whole selling process. Having the right team on your side when selling a house is critical, at every stage the team were friendly, responsive and a pleasure to deal with. If we could give 6 stars instead of 5 we would!
Special thanks to Natasha Walther :
Tash is knowledgeable, experienced and a pleasure to deal with and a credit to Stephenson Browne.16 Mar 2026
Chris Dodd (seller)
Housing moving can be a very difficult experience, especially if there are a number of properties involved in a chain and the fact that you have little influence over any aspects of the process.
To help coping, communication is king. Samantha was so good at explaining, helping, timely, chasing and delivered on all her promises, Just helped so much in a very elongated difficult move that ended well!
Special thanks to Will Spendilow:
If there are prizes or rewards for outstanding service then Samantha Stone from the Congleton branch wins hands down.....
She was a mainstay through the whole process of a very difficult move of 5 properties in the chain. She was the only one that provided information, explanations, promises to find out and so on.... and we were the clients not selling but buying a property.....
An excellent, knowledgeable, approachable and caring person, a role model I feel for anyone with a responsibility in the house move process.
Thank you so much04 Mar 2026
William Spendilow (buyer)
I have recently changed agents after more than a decade with a previous agency. Like some other property owners, I have had concerns about the Renter’s Rights Act and how that affects a tenancy, but all my questions have been answered thoroughly and attentively.
As a landlord, I have found the onboarding process with Stephenson Browne very efficient and much easier than expected.
In particular, I have appreciated the no-nonsense, direct and objective advice by the agent. It has made me feel confident and secure in the agency’s management of my property.
Special thanks to Jenny Williams:
Like some other landlords, I have been anxious about the legal changes coming into effect on 1 May and how to navigate them. As my tenants’ current one-year lease comes to an end, Jenny has been wonderful in answering all my questions and concerns as to the Renter’s Rights Act and how to go forward with the tenancy.
She is practical and straightforward, giving objective, honest advice. As an overseas property owner, I feel more secure now about the future.
Jenny took the care and time to provide much advice and information, at no cost, prior to me joining Stephenson Browne. That is excellent service.28 Feb 2026
Amanda Dale (landlord)
The staff are all, very professional & friendly. The office, offers a perfect welcome, it is light, airy & clean, with a warm greeting. Any viewings, I have done with Stevenson Browne, have been perfect, informative & enjoyable. I would highly recommend using this estate agent company, to any of my friends.
Special thanks to Natasha Walthor:
We have experienced a great deal, during this sale of our bungalow - pressures caused by the breakdown of the chain & the current market. Natashia & her team, have always been there, to guide & support us & offer great positive advise. She is always available & easy to contact. Her experience is obvious, she has a wonderful customer service attitude & she gave us, the confidence, to stay with the company. Many thanks14 Feb 2026
Brenda Litherland (seller)
This is my second time using Stephenson Browne in Congleton and I can honestly say they are the best in the business. Communication is always excellent, completely professional and dedicated to achieve the best possible outcome for us.
If you are looking for an estate agent who is proactive, trustworthy and truly goes above and beyond. Always an outstanding service.
Special thanks to Tash, Ellie, Toria, Emily Tash, Emily, Toria, Emily :
All the ladies in the office are fantastic, always so positive and helpful nothing is ever too much trouble.13 Feb 2026
Paul Armitt (seller)
I can't recommend Stephenson Browne highly enough. Completely professional, always keeping me informed during the house sale process proving excellent communication. I honestly wouldn't recommend any one else.
Special thanks to Tash, Ellie, Toria, Emily Tash, Ellie, Toria, Emily :
Everyone in the office is always so friendly and helpful, always going above and beyond13 Feb 2026
Bradley Armitt (seller)
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.
