Reviews | The ESTAS Awards for Lang Llewellyn & Co

All-time Customer Service Rating

94.6%

Based on 1638 verified reviews from home movers

Lang Llewellyn & Co
Pendennis Court, Falmouth Business Park, Bickland Water Road, Falmouth Get in touch today

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AI Reviews Summary

Customers overwhelmingly express strong satisfaction with Lang Llewellyn, consistently praising staff members such as Brad, Della, Sian, Jess, and Rachael for their professionalism, responsiveness, and clear communication throughout viewings, lettings, and property management processes. Across a substantial volume of feedback, the experience is frequently described as smooth, efficient, and supportive, with only occasional notes suggesting that advance notice for contractor visits or communication during busier periods could be slightly enhanced. Overall, the agency enjoys a highly positive and trusted reputation among its customers.

These reviews are completed at the end of the transaction and independently verified.

5 Star Review

01 Oct 2026

Keeley Gregory (tenant)
It was quick & easy, Brad was lovely and very informative! First time viewing a property solo so was a little anxious but Brad was brilliant!

Special thanks to Brad brad :
Brad was very kind, knowledgeable and helpful throughout. Was lovely meeting with him!

4.5 Star Review

14 Sep 2026

Alex Ruby Mawson-Harris (tenant)
Thanks Brad!

Special thanks to Brad N/A:
Brad was so genuine - a real pleasure

5 Star Review

10 Sep 2026

Elliott Howe (tenant)
Great viewing, answered all my questions and was really pleasant.

Special thanks to Brad .:
Great viewing, answered all my questions and was really pleasant.

5 Star Review

09 Jul 2026

Rivers Gibson (tenant)
Lang Llewellyn helped make the process of my girlfriend and I finding our first flat really easy and smooth.

Special thanks to Anna Brad and Della:
Anna was great helping us book viewings and explained the process to us so we knew what to expect and what we needed do. When ever we had any questions she was really helpful and we never felt any question was a silly question.
Brad showed around a few different flats and always made us feel welcome and was super friendly.
Della was great when we had some difficulty with our referencing, we came into the office and she sat down with us and helped us get it all finished.
And thank you for the move in box, love all the treats.

5 Star Review

08 Jul 2026

Felicity simmons (landlord)
I’ve had a really positive experience with Lang Llewelyn managing my property. The team have always been professional, responsive and easy to deal with, giving me confidence that everything is being looked after well. A special mention goes to Della, who has been particularly helpful throughout. She has always been quick to respond, proactive in resolving any issues, and has made the whole process much less stressful. I really appreciate her support and would happily recommend this agency to other landlords.

Special thanks to Della Hoskin:
Thank you Della for all your support and professionalism.

5 Star Review

08 Jul 2026

Jakub rehus (tenant)
Was great, fun person to talk to and communicate