I am a first time landlord and I spoke to Carla Lillie to just get some information about what being a landlord is like and the process of becoming one. She was super helpful and set such a good first impression it made the decision to rent my house out much easier than expected because she clearly explained everything and had patience with my questions. She has been approachable and excellent throughout and I feel confident in hers and Stephenson Browne's ability to find tenants and manage my property. They were recommended to me by a friend who said similar.
Special thanks to Carla Lillie:
See above comments :)26 May 2026
Stuart Hackney (landlord)
From start to finish Carla and Ally have been amazing providing the best service for me and my family finding our lovely new house! Couldn’t recommend them enough! :)
Special thanks to Carla + Ally Lillie + Thorley :
All the staff at this branch are amazing and so kind and polite and are so quick to resolve any issues!14 May 2026
Charlie Margett (tenant)
Smooth and efficient process. Friendly staff, good communication throughout. No complaints
Special thanks to Carla Lillie :
Extremely helpful and happy to answer any and all questions. Would definitely recommend05 May 2026
Mitchell Durose (tenant)
I had a very positive experience overall. The team were professional, approachable, and responsive throughout, making the process straightforward and efficient. Communication was clear, and any queries were handled promptly and effectively.
A particular thank you to Carla for managing this through to completion – her coordination and attention to detail made a real difference.
Special thanks to Carla Lillie:
I had a very positive experience overall. The team were professional, approachable, and responsive throughout, making the process straightforward and efficient. Communication was clear, and any queries were handled promptly and effectively.
A particular thank you to Carla for managing this through to completion – her coordination and attention to detail made a real difference.
01 May 2026
Andy Garrett (landlord)
Professional service, kept me updated at all times and friendly.
Special thanks to Samual Bowyer:
Sam was amazing during the whole process. He was professional and always kept me updated throughout my sale.
He got my house on the market quickly and sold quickly .
He gave great advice and also helped me source legal representation.01 May 2026
Tracey hulse (seller)
We had a really positive experience renting through Stephenson Browne. The whole process was smooth, professional, and far less stressful than we expected.
From the initial enquiry right through to securing the property, everything was handled efficiently and with great communication. The team were friendly, helpful, and always quick to respond to any questions we had, which made the whole experience feel straightforward and well managed.
What stood out most was how easy they made the process. Renting can often feel overwhelming, but Stephenson Browne were organised, approachable, and supportive throughout, making everything run seamlessly from start to finish.
We’re very grateful for the excellent service and would happily recommend Stephenson Browne to anyone looking to rent a property.
Special thanks to Carla Lillie :
Carla was absolutely fantastic throughout our rental process. From the very beginning, she was professional, friendly, and incredibly helpful, making what can often be a stressful experience feel smooth and straightforward.
She was always quick to respond, kept us updated every step of the way, and was happy to answer any questions we had. Carla made the whole process feel easy and stress-free, and her communication was excellent from start to finish.
What really stood out was how approachable and supportive she was. She genuinely cared about helping us find the right property and went above and beyond to make sure everything was handled efficiently and professionally.
We’re so grateful for all of Carla’s help and wouldn’t hesitate to recommend her to anyone looking to rent a property. Excellent service from start to finish!30 Apr 2026
Amy Davies (tenant)
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