Chelton Brown
All-time Customer Service Rating
96.3%
Based on 790 verified reviews from home moversChelton Brown
AI Reviews Summary
Chelton Brown consistently earns strong praise across sales, lettings, and property management for its professional, responsive, and clearly communicated service, with staff members such as Grace, Sophia, Michelle, Millie, Shah, Rachel Johnson, and Victoria Copp frequently recognised for their knowledgeable and attentive support throughout viewings, transactions, and tenancy management. The overwhelming majority of clients describe smooth, stress-free experiences and prompt resolution of post-move-in concerns, with only isolated notes regarding minor variations in initial property presentation, occasional timeline extensions, or having multiple points of contact. Overall, feedback reflects a high standard of client satisfaction and strong confidence in the agency's reliability.
5 Star Review11 Nov 2026
Jaroslaw Malinowski (tenant)I had a fantastic experience renting my new home through Chelton Brown. Everything went smoothly, quickly, and without any stress. Great communication and very professional service from start to finish. I would definitely recommend them to anyone looking for a new place.Special thanks to Noor Guttadauro:
A huge thank you to Noor Guttadauro, who was extremely helpful, polite, and supportive throughout the entire application process. She kept me informed at every step and made moving into my new home completely hassle free.
5 Star Review10 Nov 2026
Lucy Smith (landlord)Efficiently and seamlessly arranged the annual boiler service and gas safety certificate.Special thanks to Tracey Sample:
Tracey arranges the annual boiler service and gas safety certificate and each year this is completed without any difficulty or delay. Super efficient and seamless.
5 Star Review08 Nov 2026
Sheg Sobola (landlord)Very professionally handled end-to-end process
5 Star Review05 Nov 2026
Keith Wills (landlord)Chelton Brown continue to provide an excellent serviceSpecial thanks to Tracey i Sample:
I have always received very good Service from every member of staff that I have dealt with at Chelton Brown
5 Star Review04 Nov 2026
James Falconbridge (tenant)Dealt with quickly and efficiently. Very happy.Special thanks to Therese John-Lewis:
Therese was helpful and had everything dealt with quickly.
5 Star Review03 Nov 2026
Graham Beezhold (tenant)Brilliant
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