Reyland Johnson Estate Agents

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All-time Customer Service Rating

98.5%

Based on 1139 verified reviews from home movers
Reyland Johnson Estate Agents
1 Acorn Mews, Harlow
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AI Reviews Summary

Reyland Johnson consistently receives overwhelmingly positive feedback across sales, lettings, and property management, with clients praising the professionalism, responsiveness, and clear communication of team members including Karen, Natasha, Ben, Sonny, Charlie, James, and Frankie. Reviewers frequently describe smooth, stress-free transactions supported by strong local market knowledge, even in complex situations such as probate or property chains, with first-time buyers particularly valuing the reassuring guidance provided. A small number of reviews note isolated instances of minor variations in process timelines or pricing structures, though these are generally attributed to external factors and do not detract from the consistently high standard of service and strong client trust in the agency.

These reviews are completed at the end of the transaction and independently verified.
5 Star Review

22 Oct 2026

Natasha spiers (seller)
I honestly cannot recommend Reyland & Johnson highly enough. From start to finish, I felt looked after, supported and reassured throughout the process of selling my house. At every stage, I felt that my best interests were at the heart of everything they did, which made such a difference during what can be a very stressful time.

James and Karen were absolutely amazing, as were all the other members of staff I spoke to. They were patient, understanding and reassuring, especially when I started to feel panicked or overwhelmed. They always took the time to answer my questions, explain things clearly and put my mind at ease.

What really stood out to me was that I never once felt like I was just another number. I felt valued, important and genuinely cared for. It was clear that they wanted the best outcome for me, and that level of personal attention and compassion meant so much.

Selling a house can be an emotional and worrying experience, but having a team you can trust makes all the difference. I am so grateful to James, Karen and the whole team for making the journey feel that little bit easier.

If you are thinking of buying or selling a property, I would wholeheartedly recommend Reyland & Johnson. You will be in safe hands with a team who genuinely care about you, listen to you and put your best interests first.

Thank you all for everything — your kindness, patience and support have been truly appreciated! ❤️
4.5 Star Review

22 Oct 2026

Anjana Paul (tenant)
I had a very positive experience with Reyland Johnson Estate Agents. The team were professional, helpful and responsive throughout the process, with clear communication and a smooth overall service.
Special thanks to natasha demetriou:
I would like to nominate Natasha for her excellent support throughout the process. She has been professional, responsive, helpful and reassuring at every stage, and has made the whole experience much easier and more straightforward. Her communication and customer service have been excellent.
5 Star Review

19 Oct 2026

kym church (landlord)
I was extremely lucky to find this company Reyland& Johnson.
I have a portfolio of properties that they now fully manage.
They always go above and beyond with the service.
Natasha Demetrian and her team have excellent customer service and are a real pleasure to work with..
WELL DONE !
Special thanks to Natasha Demetrian:
The perfect team...☺️
5 Star Review

19 Oct 2026

Keti khomaldishvili (tenant)
From the very first moment I reached out, the team at “Reyland Johnson”was exceptionally accommodating and welcoming and I cannot recommend this Agency highly enough,
Special thanks to Natasha Demetriuo:
As we moved forward in the process, Natasha took over and handled everything seamlessly.
She provided complete clarity on every detail of the contract and terms, making what could have been a complex process stress-free and straightforward. Her professionalism, attention to detail, and thorough communication were outstanding. Natasha is a true asset to any company.
5 Star Review

09 Oct 2026

peter collier (seller)
Excellent service. Would happily recommend and use again.
5 Star Review

07 Oct 2026

bradley buckley (buyer)
As a first time buyer the experience was overwhelming but from start to finish they were very helpful all along the way answering any queries which took the stress out of it.
They provided a professional service and guidance for choosing the right mortgage advisors and conveyancing teams. I would highly recommend
Special thanks to Karen avery:
very helpful and always keeping me in the loop all along the way. great service

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The ESTAS