Foundation Estate Agents consistently receive high praise for their professional, responsive, and proactive communication throughout the buying, selling, and letting process, with staff such as Kevin, Martin, Jon, Terri, and Richard specifically recognised for their dedicated, personable support. Clients, including first-time buyers, particularly value the team's clear guidance, quality marketing, and ability to ensure smooth, less stressful transactions, with only an isolated note regarding communication alignment on one occasion. Overall, Foundation is widely regarded as a trusted and dependable choice for property services, earning strong recommendations across the board.
5 Star Review27 Oct 2026
Special thanks to Richard Long :
Richard has been absolutely fantastic throughout the whole process, incredibly helpful, responsive and genuinely supportive. Nothing ever felt like too much trouble, and his communication was always quick, clear and reassuring. He truly made the whole experience so much easier for us. Thank you, Richard!
5 Star Review01 Jun 2026
clive bowley (seller)I very wisely placed the sale of my mother's bungalow in Herne Bay with the Foundation sales team.
I was more than impressed with their professional approach. Kevin was extremely helpful and pleasant to deal with, and the whole team worked together without any mishaps. The brochure was good, with excellent photographs by Chris, which showed the property in its best light, and this seemed to work - attracting a buyer in a difficult market.
When the first sale fell through the team worked hard to attract a second buyer and actually achieved a higher price for the property! and one can appreciate the hard work that went on behind the scenes to arrange the chain of buyers.
All in all, an excellent service and I would heartily recommend Foundation to prospective seller – indeed have already done so!
Special thanks to Kevin Betteridge:
Kevin was extremely helpful and pleasant to deal with and explained the process of selling as it progressed
5 Star Review14 Apr 2026
Louise Gee (seller)Amazing service. We bought and sold through Foundation. The team are incredible.
Martin, Kevin and Terri in particular were lovely.Special thanks to Jon Lawson:
Jon was easy to communicate with and kept in touch regularly throughout the whole process.
5 Star Review08 Apr 2026
Mark Groom (seller)Foundation have been excellent from the very start of the process - the initial valuation was realistic, the presentation and marketing of the property was professional and showed the property in its best light, and the communication and support through the viewings to exchange and completion was efficient and clear.Special thanks to Entire Team:
It would be wrong to single out one team member as the whole team played a part in the sale, and the whole team should be recognised,
5 Star Review07 Apr 2026
Alison Evans (buyer)We bought our house through Foundation. They were superb, particularly Martin and Jon. Their communication skills are excellent. I could not have asked for a better service from all of them. I would definitely recommend Foundation and if we move house again (hopefully this is our forever house) then I would use Foundation.
Special thanks to Jon Lawson:
Jon was particularly helpful. He was my 'go to' every time I needed information!
Many thanks Jon.
5 Star Review13 Mar 2026
Alyson Veryard (seller)Excellent service from when the house went on the market, right through to completion.Special thanks to Jon Lawson:
Leading up to Exchange of Contracts and right through to Completion, Jon provided me with updates of the chain procedure. Communication is key to keeping your clients happy, and Jon definitely provided this to me. He was always available to speak to with any queries or questions I had.
Highly recommend Jon to deal with the Sale of your house. Thank you Jon ????
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Everyone was extremely helpful, approachable and responsive, and communication was always very quick. Every email and every question we had was acknowledged and dealt with promptly, which made the whole process feel much easier and less stressful.
A big thank you to the whole team for all their help, and especially to Richard, who was incredibly supportive, professional and always happy to assist with any questions we had.
We really appreciated the level of communication and the way everything was handled from start to finish. Thank you again to everyone at Foundation Estate Agents.